Overview
If you manage several physical locations under one brand, Brand Vault supports a multi-location setup so that each location can be linked to its own Google Business Profile (GBP). This article explains what that setup covers and how to get assistance configuring it.
How Multi-Location Setup Works in Brand Vault
Brand Vault is designed to accommodate multiple locations under a single brand, with each location connected to its own GBP. This means you manage location-specific information and GBP connections from within one brand profile rather than creating entirely separate profiles for each location. Location-specific analytics also populate once each GBP connection is active.
Getting Your Multi-Location Setup Configured
Because the exact steps for adding locations and linking each one to its own GBP depend on your specific account configuration, we recommend reaching out to our team directly so they can walk you through the correct workflow for your setup.
Before contacting support, please have the following ready so we can assist you as quickly as possible:
- The name of the Brand Vault profile you want to configure.
- The number of locations you need to add and each location's name or address.
- The Google account(s) associated with each GBP listing you intend to link.
- Any error messages you have encountered, including the exact wording and the location entry it appeared on.
Tips and Common Issues
- Each location must be linked to a separate GBP listing — you cannot attach the same GBP to more than one location entry.
- Make sure the Google account you use to authenticate has Manager or Owner access to the GBP listing you want to link in Google Business Profile Manager.
- If a GBP listing is not appearing as expected, verify that the correct Google account is being used, as access level determines which listings are available.
- Note the exact error message and affected location name if you run into any issues during the linking process — this will help our team resolve it quickly.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.