Team, Plans & Billing Basics

🚀 Schedule Your Onboarding Session and Confirm Plan Features

🗓️ What Is the 1-on-1 Onboarding Session? Search Atlas offers a dedicated 1-on-1 onboarding session to help you get started quickly and confidently. During this call, a member of our team will walk you through the platform, answer your questions, and help you set up your account based on your specific goals. This session is personalized to your use case — whether you're focused on local SEO, content creation, website management, or all of the above. ✅ Who Can Book a 1-on-1 Onboarding Call? 1-on-1 onboarding sessions are available to customers on every plan, including trials. They are not available to GoHighLevel accounts or white-label child accounts, or once a session has already been booked. If you have questions about booking, reach out via the live chat widget. 📅 How to Schedule Your Onboarding Session 1. Log in to your Search Atlas account. 2. Navigate to the onboarding section of the platform or look for the onboarding scheduling link in your welcome or daily email from Search Atlas. 3. Click the scheduling link to open the booking calendar. 4. Select a date and time that works for you. 5. Confirm your booking — you will receive a confirmation with the call details. The direct booking route for 1-on-1 onboarding sessions is /onboarding-1on1 inside the platform. If you have already received a scheduling link via email, you can use that link directly to access the calendar and reserve your slot. Note: If you have already booked a session and accidentally click the scheduling link again, do not book a second slot. Your original booking remains active and you will receive a reminder before your call. 🛠️ What Features Does My Plan Include? Search Atlas plans vary in the features they include. Customers frequently ask about three core feature areas: - GBP (Google Business Profile) Management: Tools to manage, optimize, and monitor your Google Business Profile listings. Availability depends on your plan tier. - Website Builder: A built-in website creation and management tool to build SEO-optimized pages. Check your plan to confirm access. - SEO Tools: Core SEO features including keyword research, rank tracking, site audits, backlink analysis, and more. Most plans include a full suite of SEO tools, though limits on usage (such as tracked keywords or audit credits) vary by tier. To confirm exactly which features are included in your current plan, follow these steps: 1. Log in to Search Atlas. 2. Click your avatar in the top-right corner. 3. Select Billing (page title: "Billing") to view a breakdown of your current plan and included features. If you need a detailed comparison of what each plan includes before upgrading or making a decision, the live chat team can walk you through your options in real time. 💡 Tips to Get the Most from Your Onboarding Call - Have your website URL ready so the team can review your setup during the call. - Write down your top 2-3 goals (e.g., improve local rankings, build content, track keywords) so the session stays focused. - If you manage multiple locations or clients, let the team know in advance so they can tailor the walkthrough. - Test your audio and video connection a few minutes before the scheduled time. 🙋 Still Have Questions? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🗓️ Free Trial Length, Extensions, and Onboarding Sessions

⏱️ How Long Is the Free Trial? The Search Atlas free trial lasts 7 days from the date your account is activated. This applies to all standard trial accounts, including those created through partner events or summits. 🚫 Can the Trial Be Extended? Trial extensions are not available as a standard option. The 7-day period begins on your activation date and cannot be adjusted after that point, even if you need more time to build an internal business case or have a colleague evaluate the platform. If your trial was activated as part of a promotional event or summit, the 7-day benefit was applied at that time and the same policy applies. 📅 Onboarding Sessions: What They Are and How to Book Search Atlas offers one-on-one (1:1) onboarding sessions with a Search Atlas specialist. These are setup-focused calls designed to help you get the platform configured and running quickly during your trial period. Important details about onboarding sessions: - They are one-time, setup-focused calls — not open-ended product demos. - They are available to all trial users. To book your onboarding session, visit the /onboarding-1on1 page inside the platform and select an available time slot through the embedded calendar. 💡 Making the Most of Your 7-Day Trial To get the most value from your trial before it expires, we recommend: 1. Book your onboarding session as early as possible — ideally within the first day or two of your trial. 2. Invite your colleague or decision-maker to join the onboarding call so they can evaluate the platform alongside you. 3. Use the session to ask setup and workflow questions so you can get hands-on time during the remaining trial days. 4. Review your usage and explore the features most relevant to your use case right after the onboarding call while everything is fresh. 🔍 Checking Your Trial Start Date If you are unsure when your trial began, you can check your account activation details by going to the top-right corner of the platform (your avatar) and opening Billing. The activity log and plan information there will reflect your account status and activation details. 🛠️ Still Have Questions? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🚀 Search Atlas Free Trial and Product Fit

🔍 What Is Search Atlas? Search Atlas is an all-in-one SEO platform designed to help businesses improve their organic search visibility, track keyword rankings, audit their websites, and manage local SEO — all from a single dashboard. It is built for SEO professionals, marketing teams, and business owners who want data-driven tools to grow their online presence over time. 🎁 Does Search Atlas Offer a Free Trial? Yes. Search Atlas offers a free trial so you can explore the platform before committing to a paid plan. During your trial you will have access to core features including: - Site Explorer — Analyse domain authority, backlinks, and organic traffic data. Navigate to Left sidebar → Site Metrics (Site Explorer). - Keyword Magic — Discover keyword opportunities for your content. Navigate to Left sidebar → Keywords → Keyword Magic. - Rank Tracker — Monitor how your pages rank for target keywords over time. Navigate to Left sidebar → Keywords → Rank Tracker. - Keyword Gap — Compare your keyword profile against competitors. Navigate to Left sidebar → Keywords → Keyword Gap. - GBP Projects — Manage your Google Business Profile, citations, posts, and reviews. Navigate to Left sidebar → GBP Projects. Trial feature availability may vary by plan tier. Check the pricing page or the in-app upgrade prompt for full details on what is included in your specific trial. 🎯 Is Search Atlas the Right Tool for My Goals? Search Atlas is a strong fit if your goals include one or more of the following: - Improving your website's organic rankings on Google and other search engines - Researching and targeting the right keywords for your pages and blog content - Tracking campaign performance and keyword position changes over time - Identifying technical SEO issues that may be holding your site back - Growing visibility in local search results through Google Business Profile management - Analysing competitor strategies to find content and keyword gaps If your primary goal is paid advertising (PPC), social media campaigns, or direct email marketing, Search Atlas focuses specifically on organic SEO and local search — it is not an ad management or social scheduling platform. ⏱️ Can I Expect More Website Traffic in 7 Days? This is one of the most common questions new users ask, and it is important to set accurate expectations. SEO is a long-term strategy. Here is what you can realistically expect: - Within the first 7 days: You can complete a full site audit, identify quick-win keyword opportunities, fix critical technical issues, and set up rank tracking. These are the actions that create the foundation for growth. - Within 4–12 weeks: If you act on the platform's recommendations consistently — optimising pages, building content around target keywords, and resolving technical issues — you may begin to see measurable ranking improvements for less competitive keywords. - 3–6 months and beyond: Significant, sustained traffic growth typically develops over this timeframe as search engines crawl and index your improvements and your domain authority builds. Search Atlas gives you the data and tools to make the right SEO decisions faster. However, no SEO tool can guarantee traffic increases within a specific short window — any service that promises dramatic results in 7 days should be treated with caution. 💡 Tips to Get the Most from Your Trial 1. Run a site audit first to identify your highest-priority technical fixes. 2. Use Keyword Magic (Left sidebar → Keywords → Keyword Magic) to find keywords with good search volume and manageable competition. 3. Set up Rank Tracker (Left sidebar → Keywords → Rank Tracker) immediately so you have a baseline to measure progress against. 4. If you have a physical location or serve a local area, activate your GBP Projects tools (Left sidebar → GBP Projects) to improve Google Business Profile visibility. 5. Review the Keyword Gap report (Left sidebar → Keywords → Keyword Gap) to spot opportunities your competitors are ranking for that you are not. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🗺️ Strategic Search Atlas Implementation Plan for SEO

Why Start With a Plan? Search Atlas offers a wide range of SEO tools — from keyword research and rank tracking to local SEO and content creation. Jumping between features without a clear sequence can slow your progress. This guide gives you a recommended implementation roadmap so every action builds on the last and moves you toward measurable organic growth. Note: Search Atlas is actively expanding its toolset. Feature names, locations, and navigation paths may change over time. If you cannot locate a specific tool, use the in-platform search bar to find the latest name and location. Step 1 — Audit Your Current Site Performance Before optimizing anything, establish a clear baseline for your domain inside Search Atlas. Look for a site auditing or site explorer-type tool within the platform to get an overview of your current organic performance. - Enter your domain to review available data on organic traffic estimates, backlinks, and top-performing pages. - Identify your strongest and weakest pages so you know where to focus first. - Export or record this data with a date so you have a baseline to compare against each month. Revisit this tool monthly to measure progress against your starting point. Step 2 — Build Your Target Keyword List With your baseline established, use Search Atlas's keyword research tools to identify keywords that will bring in qualified organic leads. - Enter your core topic or service to generate keyword ideas with available metrics such as search volume and keyword difficulty. - Prioritize commercial and informational keywords that match what your audience searches before making a purchase decision. - Save or organize your shortlist within the platform so you can reference it in later steps. Aim for a mix of lower-difficulty keywords you can rank for quickly and higher-value terms to target over time. Step 3 — Analyze Competitor Keyword Gaps Search Atlas includes competitive research capabilities that allow you to find keyword opportunities your competitors are capitalizing on that your site is missing. - Enter your domain alongside one or more competitor domains in the relevant competitive or gap analysis tool. - Review keywords your competitors rank for that your site does not — these represent proven search demand you can pursue. - Add the most relevant gap keywords to the list you built in Step 2. Closing keyword gaps is one of the highest-ROI activities in SEO because the search demand is already validated. Step 4 — Set Up Rank Tracking Use Search Atlas's rank tracking functionality to begin monitoring keyword positions from day one so you can measure results over time. - Create a project for your domain and import the keyword list you built in Steps 2 and 3. - Set your target location and device type to match your aud If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📅 Reschedule Your Onboarding Call and Extend Your Trial

📋 Overview If you missed your onboarding call or your trial is running out before you've had a chance to explore Search Atlas, don't worry. You can reschedule your onboarding session using the link in your original confirmation email, and our team can extend your trial so you have enough time to get started properly. 🔍 Step 1: Find Your Onboarding Confirmation Email When you first booked your onboarding call, you received a confirmation email with a scheduling link. This same link can be used to reschedule your session. - Search your inbox for an email from Search Atlas about your onboarding call. - Look for a link inside that email that lets you reschedule or manage your booking. - Click that link to choose a new date and time that works for you. If you cannot find the original email, check your spam or junk folder. If it is not there, contact our team using the chat widget (see below) and a teammate can help you locate or resend it. ⏳ Step 2: Request a Trial Extension If your trial is close to expiring and you haven't had a chance to use the platform — especially because you missed your onboarding call — our team can extend it so you are not penalized for the missed session. 1. Open the chat widget in the bottom-right corner of the platform. 2. Type human teammate to be connected with a member of our support team. 3. Let the agent know you missed your onboarding call and that your trial is running low. 4. The team will review your account and apply an extension where appropriate. Trial extensions are handled on a case-by-case basis, but our team is happy to help when a missed onboarding call is the reason you haven't explored the platform yet. 💡 Tips to Avoid Missing Your Onboarding Call - Add the calendar invite to your preferred calendar app as soon as you book. - Set a personal reminder 30 minutes before the session. - If your schedule changes, reschedule as early as possible using the link in your confirmation email rather than skipping the session entirely. 🛠️ Still Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⚡ Manick's SEO Course Release Timeline and Pricing

Overview Search Atlas is working on an upcoming SEO course from Manick Bhan. This article explains what is currently confirmed, what is still to be announced, and how to make sure you receive updates when new details are released. Current Status The course is in development. At this time, no official release date, pricing, or enrollment details have been publicly confirmed. Any specific dates, prices, or access terms you may have seen elsewhere should be treated as unconfirmed until Search Atlas makes a formal announcement. How to Stay Informed Because no confirmed details are available yet, the best way to make sure you don't miss the announcement is to: 1. Make sure your account email address is current and up to date so you receive official communications from Search Atlas. 2. Check that emails from Search Atlas are not being filtered into your spam or promotions folder. What to Do If You Have a Specific Question If you have a question about the course — such as pricing, release timing, or access for your current plan — our support team will do their best to share any details that have been confirmed internally. When reaching out, it helps to mention your account name and the specific question you have so the team can give you the most accurate answer available. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⚡ Trial Access, VIP Upgrade & Eligibility Explained

What Your Standard Trial Includes When you sign up for a Search Atlas trial, you get hands-on access to the core platform features so you can explore the toolset and evaluate it for your workflow. The standard trial gives you a time-limited window to test key features across the platform, including site audits, keyword research, content tools, and more. During your trial, some advanced features or usage limits may be restricted compared to a paid plan. This is by design—it ensures you can explore the platform meaningfully while keeping the experience focused. What Is the 30-Day VIP Trial? The 30-day VIP trial is an extended, full-access trial available to customers who qualify through the VIP Challenge. It gives you a longer runway to test Search Atlas with fewer limitations, making it ideal if you need more time or deeper access before committing to a paid plan. The VIP trial is not automatically granted to all users—eligibility is determined on a per-account basis by our team, who will review your account activity and current usage before confirming whether you qualify. How to Request VIP Trial Access or an Extended Trial To find out whether you are eligible for the VIP Challenge or an extended trial, reach out to our support team directly. When you do, please have the following ready so we can assist you as quickly as possible: - Your Search Atlas account email address - A brief description of how you have been using the platform so far during your standard trial - Any specific features or access you are hoping to unlock with the extended trial Our team will review your account, confirm your eligibility, and give you a clear answer on next steps. What to Expect After Requesting Once our team reviews your account, they will let you know whether you qualify and what actions—if any—are needed on your end before the upgrade can be applied. A teammate will provide a personalised answer based on your current account status. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⚡ How to Add an Email to Your Onboarding Call Invite

This article explains how to get your Search Atlas onboarding call invite sent to an additional email address. If you need the invite delivered to a different inbox or want a colleague included, our team can action this directly on your behalf. 🛠️ What to Do Because onboarding call invites are managed through our internal booking system, the most reliable way to add or update an email address on your invite is to contact our team directly. When you reach out, please have the following ready so the team can resolve this as quickly as possible: - The email address you want the invite sent to - The email address used when the call was originally booked - The date and time of your scheduled onboarding call The team will resend or update the invite from the booking system to ensure the correct address receives it. ✅ What to Expect Once the team has updated the invite, the target inbox should receive the calendar invite or confirmation email within a few minutes. Check that inbox and confirm the event appears with the correct call details. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📅 Book a Live Demo With Our Team

What This Article Covers If you are considering switching from Semrush or another SEO platform and want to see Search Atlas in action with a real person, you are in the right place. This article explains how to request a live, human-led product demo and what to expect from the experience. Can I Get a Human-Led Demo? Yes — absolutely. Search Atlas offers personalised, one-on-one product demos led by a member of our team. Whether you are evaluating us for the first time or migrating from another tool, our team is happy to walk you through the platform live and answer your questions in real time. How to Request Your Demo 1. Log in to your Search Atlas account (or start a free trial if you do not have one yet). 2. Contact our support team to let them know you would like to book a live product demo. 3. Mention that you are considering switching from Semrush or another tool so the team can tailor the session to your needs. 4. Our team will confirm a time that works for you and follow up with the details. What to Expect From Your Demo During your personalised demo session, a Search Atlas specialist will: - Give you a guided, live walkthrough of the platform tailored to your goals. - Answer any technical or pricing questions you have in real time. - Help you understand the onboarding process so you can get started quickly. Before Your Demo — Things to Prepare To make the most of your demo session, consider having the following ready: - A list of the features you rely on most in your current tool, so our team can show you the Search Atlas equivalent. - Any specific use cases or workflows you would like to see demonstrated. - Questions about pricing, data, or migration from your existing platform. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📞 Schedule a Pre-Trial Consultation and Understand OTTO Limits

📋 Overview Before starting your Search Atlas trial, you may want to speak with someone on our team to make sure the platform fits your needs. This article explains how to request a presales consultation call and clarifies what the 1 OTTO SEO project limit on the Starter plan actually means for your workflow. 📅 How to Request a Pre-Trial 1-on-1 Consultation If you would like to speak with a member of our team before committing to a trial or paid plan, follow these steps: 1. Open the Search Atlas platform or visit the pricing page. 2. Click the chat widget in the bottom-right corner of the screen. 3. Type human teammate to be connected with a member of our team. 4. Let the team member know you are interested in a presales consultation and would like to schedule a 1-on-1 call. 5. Our team will confirm your availability and send you a calendar link to book the call at a time that works for you. During the consultation, you can ask questions about plan features, OTTO SEO limits, onboarding, use cases, or anything else that will help you make a confident decision. 🤝 Want to Be Referred Directly to Sales? If you prefer to skip self-service and speak directly with our sales team, you can request that too. Simply open the chat widget, type human teammate, and tell the agent you would like to be referred to the sales team. A team member will connect you or arrange the right conversation for your needs. You do not need to browse documentation or figure this out on your own — we are happy to route you directly. 🤖 What Does '1 OTTO SEO Project' Mean on the Starter Plan? The Starter plan includes 1 OTTO SEO project. Here is what that means in plain terms: - An OTTO SEO project is a connected website that OTTO actively manages — running audits, generating recommendations, and applying on-page SEO optimizations. - With 1 project on the Starter plan, you can connect and fully manage one website inside OTTO at a time. - This is ideal for freelancers, in-house marketers, or small business owners who are focused on optimizing a single domain. This limit applies specifically to active OTTO projects. You can still use other Search Atlas tools — such as keyword research, content creation, and backlink analysis — across multiple sites regardless of your OTTO project limit. ❓ Can I Only Audit One Site on the Starter Plan? The short answer is: it depends on which tool you are using. - OTTO SEO automation: Limited to 1 active project on the Starter plan. This means OTTO will monitor, audit, and apply fixes for one connected website. - Site Auditor and other research tools: You may be able to run audits or research on additional domains depending on your plan's usage limits. These tools are separate from your OTTO project count. - Backlink analysis tools: Features like Backlink Profile Analysis and Link Gap Analysis (found under More Features → Backlinks → Link Gap Analysis) can be used to research any domain and are not restricted to your OTTO project. If you manage multiple websites and need more than one active OTTO project, you would need to upgrade to a higher-tier plan. Our team can walk you through which plan fits your site count and goals during a consultation call. 🔍 Where to Find OTTO SEO in the Platform Once you start your trial or activate your plan, you can access OTTO SEO by navigating to OTTO SEO → All Sites (SEO Automation) in the left sidebar. The direct URL is /seo-automation-v3. From there you can create your OTTO project, connect your website, and begin the automated audit and optimization process. 💡 Summary - To book a presales call, open the chat widget and type human teammate — our team will schedule a 1-on-1 with you. - To be connected to sales directly, request it in the same chat and we will route you immediately. - The 1 OTTO SEO project limit means OTTO actively manages one connected website on the Starter plan. - Other research and audit tools are available beyond that single OTTO project. - If you need more active OTTO projects, upgrading your plan is the right path — our team can help you choose. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.