🔐 Fix Redirect to Choose Plan Page

Camilo Aponte

Camilo Aponte

Last updated on Oct 1, 2026

🧹 Clear Browser Data

Start by clearing your browser cookies and cache, then try accessing the platform again. If the issue persists, open an incognito or private browsing window and log in from there.

📄 Verify Payment Status

Check your email for the payment receipt or invoice from the most recent charge. Confirm that the payment was successfully processed and matches your active plan.

📞 Escalate to Support

If you still get redirected to the plan selection page after clearing browser data and confirming a successful payment, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. Provide the invoice or receipt details so we can investigate and resolve the issue on the backend.