🔍 Overview
Some customers have reported that schemas approved inside OTTO fail to go live, projects cannot be activated, and AI-generated schema suggestions are automatically deleted shortly after being created. These issues were caused by bugs in the OTTO schema pipeline — both have now been fully resolved through a platform update.
This article explains what caused the problems, confirms the current status, and walks you through steps to verify your projects are working correctly.
⚠️ What Was Causing These Issues
Two separate but connected bugs affected the OTTO schema pipeline:
- AI Schema Generator producing invalid schema suggestions: A bug in the AI schema generation pipeline caused schema suggestions to be automatically deleted shortly after being created, resulting in AI suggestions disappearing without explanation.
- Schema deployment failures and project activation blocks: A separate bug prevented approved schemas from going live. In some cases, this also blocked entire projects from activating within OTTO.
✅ Current Status — Issues Resolved
Both issues have been fixed at the platform level. The following changes were deployed:
- The AI Schema Generator bug that caused suggestions to be automatically deleted has been resolved. New suggestions will no longer be removed unexpectedly.
- The bug that prevented approved schemas from going live and blocked project activation has been resolved.
No action is required on your end to receive these fixes — they have been applied automatically across all affected accounts.
🔄 Steps to Verify Your Projects Are Working
If your projects were affected, follow these steps to confirm everything is functioning correctly:
- Open OTTO and navigate to the project that was experiencing issues.
- Check the project activation status. The project should now show as active. If it is still showing as blocked, try deactivating and reactivating OTTO for that project.
- Navigate to the Schema section within your OTTO project.
- Review your AI-generated schema suggestions. New suggestions generated after the fix will no longer be auto-deleted.
- Approve any schemas you wish to deploy and confirm they move to an approved or deployed status within a few minutes.
- If you had schemas that were deleted during the affected period, you can regenerate them by using the schema generation option within your OTTO project.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.