🔍 Why You Can't Publish Your Press Release
If you've uploaded a valid image and filled out all required fields but still can't publish your press release, the most common reason is a lack of Hyperdrive credits. Press release distribution in Search Atlas is powered by Hyperdrive, and each submission consumes a set number of credits from your account balance.
This means the publishing button may remain inactive or return an error even when your content and image are correctly formatted — the system simply cannot proceed without enough credits available.
💳 What Are Hyperdrive Credits?
Hyperdrive credits are the currency used to power premium content distribution features inside Search Atlas, including press release publishing. Credits are separate from your main subscription and must be purchased as needed or as part of a credit bundle.
- Each press release submission deducts a fixed number of Hyperdrive credits from your balance.
- Credits purchased as a one-time top-up do not expire and roll over until used, but Hyperdrive credits included in your plan (and any recurring monthly top-up) reset at each quota cycle and do not carry over.
- Your current credit balance is always visible under Avatar → Billing → Plans & Top-ups (Billing).
🛒 How to Purchase Hyperdrive Credits
- Log in to your Search Atlas account.
- Locate the Hyperdrive Credits counter in the header area, near Open features menu.
- Click Top Up next to Hyperdrive Credits under Avatar → Billing → Plans & Top-ups (Billing).
- Select the credit package that fits your needs — larger bundles offer a lower cost per credit.
- Complete the checkout using your saved payment method or enter new billing details.
- Your credit balance will update immediately after the transaction is confirmed.
🚀 Publishing Your Press Release After Purchasing Credits
- Return to the Press Releases section inside Search Atlas.
- Open the draft you were working on, or create a new submission.
- Confirm your image meets the required format and minimum dimensions shown on the upload screen.
- Review all required fields — headline, body copy, contact details, and category.
- Click Publish. The system will deduct the required credits and submit your press release for distribution.
If the publish button is still unavailable after purchasing credits, try refreshing the page to allow your updated balance to load correctly.
✅ Quick Checklist Before Publishing
- Credits available: Confirm your Hyperdrive balance covers the cost of one press release submission.
- Image uploaded: Your image must meet the platform's format and size requirements (check the tooltip next to the upload field).
- All required fields completed: Headline, body, contact information, and category must all be filled in.
- Account in good standing: Ensure your Search Atlas subscription is active and your billing details are up to date.
❓ Still Seeing an Error?
If you've purchased credits and your press release still won't publish, there may be an issue with your image file, a temporary platform error, or an account-level restriction. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.