🔍 Overview
Search Atlas Brain is an AI-powered assistant that opens as a modal overlay on top of the main platform. If Brain launched automatically or you opened it accidentally, the rest of the interface may appear inaccessible until you close the modal. This is expected behaviour — the modal is sitting in front of the dashboard, not replacing it.
You do not need to clear your cache, perform a hard refresh, or log out to resolve this.
✅ How to Close the Brain Modal
Look for a close or dismiss control on the Brain modal itself — typically a button or icon positioned on the modal panel — and click it to exit. The Brain modal should dismiss and the main dashboard will be accessible behind it.
If you are unsure where the close control is located in your current version of the platform, try clicking outside the modal area (on the darkened overlay surrounding it), as some modal implementations allow dismissal this way.
⚠️ Why Cache Clearing and Incognito May Seem to Help
Opening the platform in an incognito window may appear to resolve the issue because Brain does not always launch automatically in a fresh session. This can make it seem like a browser or cache problem when it is actually just a matter of the modal being open in your regular session. Clearing cache or using incognito is not necessary and will not reliably prevent Brain from opening in future sessions.
🛑 If You Cannot Dismiss the Modal
If the modal cannot be closed using the controls available, please contact our support team so we can assist you directly. When reaching out, please have the following ready:
- Your project name or workspace URL
- A screenshot of what you are seeing
- The browser and zoom level you are using
- Any steps you have already tried
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.