VIP Summit & Recordings

⚡ Summit VIP Pricing Discrepancy at Checkout

🚀 Missing Summit Hyperdrive Credits and Platinum Benefits

🔍 Overview If you purchased the VIP or Platinum tier for the Agentic Marketing Summit and have not received your 300 Hyperdrive Credits (HDC) or your nearly unlimited Search Atlas access for the summit period, this article explains the most common causes and what to do next. ✅ What You Should Receive - VIP tier: Access to summit content and a Hyperdrive Credits allocation as confirmed at purchase. - Platinum tier: All VIP benefits plus nearly unlimited Search Atlas platform access for the duration of the summit period, and 300 Hyperdrive Credits. ⚠️ Common Reasons Benefits May Not Appear Several known issues have been identified and resolved on our end. Understanding which one affected your account can help you confirm the fix has been applied. - Dual-tier checkout conflict: Customers who purchased both VIP and Platinum through the Spiffy checkout experienced a stacking issue that prevented promo codes and HDC from being allocated correctly. This has been fixed. - White Label legacy accounts: Customers on legacy White Label plans who completed the Spiffy checkout received multiple active subscriptions instead of a single upgraded plan. This caused promo codes and Hyperdrive Credits to not be assigned. This issue has been resolved. - Hyperdrive Credits disappearing outside billing cycle: A platform bug caused bulk-purchased and invoiced Hyperdrive Credits to drop from accounts unexpectedly between billing cycles. This has been patched. If your credits disappeared after initially appearing, this was the likely cause. - Delayed provisioning: In some cases, benefits take up to 24 hours to appear after a successful purchase due to processing time between the checkout system and your Search Atlas account. 🛠️ Steps to Check Your Account 1. Log in to your Search Atlas account and navigate to Billing → Plans & Top-ups. 2. Check your Hyperdrive Credits balance — it should reflect 300 credits if you purchased a qualifying tier. 3. Verify that your subscription plan shows the PRO Plan Subscription on the Plans & Top-ups page, not a legacy or duplicate plan. 4. If your purchase was made within the last 24 hours, wait for provisioning to complete and then refresh your account. 5. If more than 24 hours have passed and credits or access are still missing, proceed to contact support using the steps below. 📋 Information to Have Ready Before Contacting Support To speed up resolution, gather the following before reaching out: - The email address used to complete your summit purchase. - Your order confirmation number or receipt from Spiffy checkout. - A screenshot of your current Hyperdrive Credits balance in the platform. - The date and time of your purchase. - Whether you are on a legacy White Label plan or a standard Search Atlas subscription. 💡 Additional Notes If you noticed broken images on the Platinum summit bonus page, this was a display issue caused by incorrectly encoded image filenames. It has been resolved. Refreshing the page or clearing your browser cache should restore all bonus artwork images correctly. Hyperdrive Credits allocated as part of your summit purchase are separate from any credits included in your standard monthly plan. Both should appear in your account balance simultaneously. 🙋 Still Need Help? If you have followed the steps above and your Hyperdrive Credits or Platinum access are still missing, our team can investigate your account directly. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎓 Find Your Training Access Link After Purchase

🔍 Overview After purchasing a Search Atlas training package, you will receive a confirmation email containing your access link to the 3-day live Zoom training sessions. If your session was interrupted at checkout, or you simply cannot locate the link, this article walks you through the steps to find it quickly. 📧 Step 1: Check Your Confirmation Email Your training access link is delivered automatically to the email address used at checkout. Here is what to do: 1. Open the inbox of the email address you used when purchasing the training. 2. Search for an email from Search Atlas with a subject line containing words like Training, Confirmation, or Welcome. 3. Check your Spam, Junk, and Promotions folders if the email is not in your main inbox. 4. Click the Zoom link inside the email to access your training session. ⏱️ Step 2: Allow Time for Delivery In most cases, the confirmation email arrives within a few minutes of a completed purchase. However, high email volume or filtering rules can occasionally cause a short delay. If you have just completed checkout, wait up to 15 minutes before taking further action. ⚠️ Step 3: Confirm Your Payment Was Processed If your session was interrupted during checkout, your payment may not have completed successfully. Before contacting support, verify the following: - Check your bank or card statement to confirm a charge from Search Atlas appears. - Log in to your Search Atlas account and review your subscription or purchase history to confirm the training package is listed as active. If no charge appears and no confirmation email was received, your purchase may not have gone through and you may need to complete checkout again. 🛠️ Step 4: Resend or Retrieve Your Access Link If you have confirmed your payment was successful but still cannot find your training link, our team can resend it to you. Do not repurchase the training — reach out to us first so we can locate your order and get you the correct link without any duplicate charges. 💡 Tips to Avoid Access Issues - Use a personal or business email address that you check regularly — avoid temporary or alias addresses at checkout. - Add the Search Atlas sender domain to your email whitelist or safe senders list to prevent future emails from going to spam. - Save your confirmation email immediately after purchase so the Zoom link is easy to find when your session begins. - If you share an account with a colleague, confirm which email address was used at the time of purchase before searching for the confirmation. 🙋 Still Cannot Find Your Link? If you have completed all the steps above and still cannot access your training, our team is ready to help. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. Please have the following information ready to speed up the process: - The email address used at checkout. - The date and approximate time of your purchase. - Confirmation that a charge appears on your payment method.

🚫 AI Search Summit Unlimited Credits Expiration Details

⏰ When Do Unlimited AI Credits Expire? During the AI Search Summit, all participants receive access to unlimited AI credits as part of the event quota. The unlimited AI credits are active for the full duration of the summit and expire at the end of the final day of the summit edition you are participating in. The specific expiration time and timezone for your summit edition will be communicated to you directly by the Search Atlas team via event materials, confirmation emails, or platform notifications. Please refer to those official communications for the exact cutoff time that applies to your edition. 📋 What Counts as Unlimited AI Credits? The unlimited event quota applies to AI-powered features inside the Search Atlas platform for the duration of the summit. This includes: - AI content generation tools - AI-assisted keyword research and clustering - Any other platform features that normally draw from your monthly AI credit balance ⚠️ Before the Deadline - Check your event communications for the confirmed expiration time and timezone specific to your summit edition, as announced by the Search Atlas team. - Note your local equivalent of the announced cutoff time so you are not caught off guard. - Save your work before the cutoff. Make sure any AI-generated content or reports are saved to your account before the summit ends. 💬 Still Have Questions? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

Access Your VIP Summit Replays

Overview If you are a VIP member and cannot access summit replays, generic navigation steps will not help — replay access requires a direct link and a unique password. This article gives you everything you need to get in. How to Access Summit Replays Follow these steps to access your VIP summit replays: 1. Locate the direct replay link and VIP access password that were sent to your registered email address. 2. Check your spam or promotions folder if you cannot find the credentials email. 3. If the credentials are missing entirely, contact our team (see below) so we can resend them. Why Generic Navigation Does Not Work Summit replays are not accessible through the standard platform menu. Only your personal direct link and password will grant entry. Following in-app navigation prompts will not resolve this. Confirming Your VIP Status Before troubleshooting further, confirm that your account is correctly recognised as VIP: - Log in to Search Atlas and check your account profile or plan details to verify that your membership reflects the VIP tier you purchased. - If your membership status appears incorrect, our team can verify your purchase and update your account. Common Access Issues and Fixes - Password not working: Passwords are case-sensitive. Copy and paste directly from the email rather than typing manually. - Link not working: Contact our team so we can assist you with access. - Page not loading: Try a different browser or disable browser extensions that may interfere with protected content pages. - Purchased VIP but never received credentials: This can happen if the purchase email address differs from your Search Atlas login. Let our team know both addresses so we can match your account. - Credentials appear outdated: Always use the most recent credentials email you received, and contact our team if you are unsure which is current. Requesting New or Missing Credentials If you have confirmed your VIP status and still cannot locate a working link or password, do not attempt to navigate through the platform menus. Instead, reach out directly so a teammate can send you the correct credentials without delay. Please have your registered email address and any purchase confirmation details ready when you contact us. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🏔️ Summit Promotion Bonus Details and OTTO Site Eligibility

What Is the Summit Promotion? The Summit promotion is a limited-time offer available to Search Atlas customers during a specific campaign window. It may include special bonuses on top of standard plan benefits, meaning qualifying customers can receive more than what is listed on the regular pricing page while the offer is active. What Does the Summit Bonus Mean for OTTO Sites? The Summit promotion may include an Additional OTTO Site bonus that adds extra OTTO-managed sites to your plan beyond the standard allocation for the plan you select. The exact number of sites included — both as part of your base plan and as a promotional bonus — will be specified in your individual offer materials. If you are unsure how many OTTO sites your plan includes under the Summit promotion, refer to the offer details you received, such as your email invitation or any Summit offer documentation provided to you. What Does 'Summit Only Bonus' Mean? Some perks within the Summit promotion may be designated as exclusive to the Summit promotional window and are not part of any standard plan or regular upgrade path. If a benefit is marked this way, it is typically granted when you upgrade or purchase a qualifying plan while the Summit offer is active. Always review your promotion details carefully to understand which benefits are standard plan features and which are time-limited extras tied to the Summit offer. When Does the Summit Offer Expire? The Summit promotion is only available for a limited time. The exact expiration date is included in the promotional offer materials you received. Once the offer window closes, Summit-exclusive bonuses will no longer be available to new purchasers. If you are unsure whether the Summit promotion is still active for your account, check your offer documentation or email invitation for expiration details. Questions About Your Summit Bonus If you have questions about whether a Summit bonus has been applied to your account or how it affects your plan, please have the following ready when you reach out: your account email, the plan you upgraded to, and the approximate date of your upgrade. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎓 How to Access Your VIP Training Recordings

Overview When you purchase VIP training recordings through Search Atlas, you receive access to a training portal where you can view your content. This guide covers how to get help locating your credentials and getting logged in. Finding Your VIP Portal Credentials Your VIP training portal credentials are associated with your Search Atlas account. If you are having trouble locating them: - Check the inbox for the email address associated with your Search Atlas account - Search for any emails related to VIP training or portal access - Check your spam, promotions, and other email folders in case the message was filtered Common Issues I didn't receive the credentials email: - Check your spam, promotions, and other email folders - Verify that the email address on your Search Atlas account is correct I forgot or need to reset my password: - Look for a password reset option on the portal login page - Follow the instructions sent to your email to set a new password The login page won't load: - Clear your browser cache and cookies - Try a different browser - Temporarily disable any VPN or browser extensions If none of the above steps resolve your issue, a member of our team can look into your account and assist with access. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎓 Recovering Access to VIP Course Memberships

🔍 Overview If you purchased a VIP course membership or premium learning package — such as the Top of Google Challenge VIP — and can no longer access it, this is typically caused by one of the following: - Your purchase email does not match your Search Atlas login email - Your course access was not linked to your account at the time of purchase - Your account was recreated or changed after the original purchase date - A billing or order confirmation issue prevented automatic provisioning In all of these cases, access cannot be restored through the self-service dashboard. A member of our team must verify your purchase and manually link your course credentials to your account. 📋 What You Will Need Before Contacting Support To speed up the recovery process, gather the following information before reaching out: - Proof of purchase: A payment confirmation email, receipt, or order number from your original transaction - Purchase date: The approximate month and year you completed the purchase (for example, May 2025) - Purchase email address: The email address used at checkout, even if it differs from your current login - Current account email: The email address you use to log in to Search Atlas today - Course or package name: For example, Top of Google Challenge VIP or the name of any all-access learning bundle 🛠️ How Our Team Restores Your Access Once you contact support, here is what happens behind the scenes: 1. Our team locates your original purchase record using your order details or payment confirmation. 2. We verify that the purchase is valid and matches a recognised VIP or premium package. 3. We link your course credentials to your active Search Atlas account. 4. We confirm that your membership tier and course content are fully accessible under your login. This process is handled entirely by our team — you do not need to repurchase, create a new account, or navigate any settings pages yourself. 👤 Confirming Your Account Email Before You Reach Out If you are unsure which email address is currently associated with your Search Atlas account, check your original sign-up confirmation email or any previous correspondence from Search Atlas. If this email does not match the one used to purchase your VIP membership, make a note of both — our team will need them to link your purchase correctly. 📦 Covered Memberships and Packages This recovery process applies to all premium course purchases made through Search Atlas, including: - Top of Google Challenge VIP - All-access learning bundles and premium course packages purchased through Search Atlas If you are unsure whether your purchase qualifies, our team can look it up on your behalf. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🏆 Top of Google Challenge: Zoom vs Google Meet Explained

🎯 Overview When you register for the Top of Google Challenge, your confirmation email includes a Google Meet link. This often causes confusion — many participants try to join their live training through Google Meet and find nothing there. This article clarifies exactly which platform is used for training and how to access your sessions. 📧 What the Google Meet Link Actually Does The Google Meet link in your confirmation email is not the live training platform. It is a calendar scheduling tool only. Its sole purpose is to add the Top of Google Challenge sessions to your Google Calendar so you receive reminders at the correct times. - Clicking the Google Meet link will not take you to the training. - Joining or attempting to start a Google Meet session will result in an empty call with no host or content. - You do not need a Google Meet account or Google Workspace access to participate in the challenge. ✅ The Actual Training Platform Is Zoom All live Top of Google Challenge sessions are hosted on Zoom. You must use the Zoom link provided in your registration materials to attend any training session. Here is how to find and use your Zoom link: 1. Open the original registration confirmation email sent to the address you used when purchasing the challenge. 2. Look for the section labelled "Join the Live Training" or "Your Zoom Link" — this is separate from the Google Calendar invite section. 3. Click the Zoom link to open the session in your browser or the Zoom desktop app. 4. If prompted, enter the meeting password included in the same email. 5. You will enter the session directly once the host has started the meeting at the scheduled time. 🕐 Important Notes About Joining on Time - Zoom sessions are only accessible once the host starts the meeting. If you join early, you will wait in a lobby until the session begins. - Session times are listed in the confirmation email. Use the Google Calendar invite (added via the Google Meet link) as a reminder only. - If you missed a live session, check your email for any replay or recording links sent after the session ended. 🔍 Can't Find Your Zoom Link? If you cannot locate the Zoom link, try the following steps: 1. Search your inbox for emails from Search Atlas or Top of Google Challenge using keywords like "Zoom" or "join your training." 2. Check your spam or promotions folder — confirmation emails sometimes land there. 3. If you registered with more than one email address, check all inboxes associated with your account. 4. Ensure you are searching the inbox tied to the email address used at checkout. 💳 Confirming Your Purchase Went Through If you have searched all inboxes and still cannot find any confirmation email or Zoom link, verify that your payment for the Top of Google Challenge registration was completed successfully: - Check your bank or card statement for a charge from Search Atlas. - If the charge appears but no email arrived, the confirmation may have been blocked or lost in transit. - If no charge appears, your registration may not have been completed and you may need to re-register. 🆘 Still Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

💡 VIP Summit Pricing and Trial Timing Explained

🔍 Overview If you arrived at Search Atlas through a VIP Summit promotion, you may have noticed a price difference between the sales page and checkout, or wondered whether your 14-day free trial can begin after the summit ends. This article explains both situations clearly so you can move forward with confidence. 💲 Why the Price Looks Different at Checkout The VIP Summit sales page may display a promotional price (for example, $97/month), while the checkout page shows the standard rate (for example, $147/month). This mismatch is almost always caused by one of the following reasons: - The promotional discount code was not applied. Summit discounts are coupon-activated and do not apply automatically. You must enter the promo code provided during the summit at checkout for the discounted rate to appear. - The promotional period has expired. VIP Summit pricing is time-limited. If the summit window has closed, the standard price will display instead. - You navigated to a general checkout page. Links shared on social media or saved bookmarks may bypass the discount. Always use the checkout link provided directly in the summit materials. To confirm the discounted price is applied, look for a discount line item in the order summary before completing your purchase. The total should reflect the summit rate before you click the final payment button. 📅 Can Your 14-Day Trial Start After the Summit? Yes, in most cases your trial start date can be adjusted so it aligns with the end of the VIP Summit rather than beginning immediately at sign-up. This is a common request from customers who want to fully explore Search Atlas once the summit sessions are complete — and it is a reasonable one. Here is what you need to know: - Trials begin at account creation by default. The 14-day free trial clock starts the moment your account is activated, not when you first log in. - Trial date adjustments are handled by our team. We cannot guarantee a future start date through self-service, but our support team can review your account and make the adjustment where possible. - Timing matters. To have the best chance of a trial extension or delayed start, reach out as early as possible — ideally before or on the same day you sign up. ✅ Steps to Resolve a Pricing or Trial Issue 1. Double-check that you are using the checkout link provided in the official VIP Summit materials, not a saved or shared link. 2. Locate your promotional coupon code from the summit confirmation email or the summit platform and enter it via Avatar (top-right) → Billing → Redeem Promo Code. 3. Verify the order summary shows the discounted price before completing payment. 4. If the code does not work or the price still appears incorrect, do not complete the purchase — contact our support team first (see below). 5. If you have already signed up and want your trial start date adjusted to align with the summit schedule, reach out immediately so our team can review your account. ⚙️ Important Notes - Promotional pricing from the VIP Summit cannot be applied retroactively after a full-price payment has been processed. - Trial extensions are reviewed on a case-by-case basis and are not guaranteed, but our team will do their best to accommodate summit participants. - All plan features are fully available during the 14-day trial regardless of when it starts. 🛠️ Still Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⚡ Understanding Summit One-Time LLM Credit Links

What Are Summit One-Time LLM Credit Links? During Search Atlas summits and promotional events, we distribute one-time gift links that instantly add LLM credits to your account. These links are personal and unique to each attendee. When you click your gift link, the system processes your LLM quota addition automatically — no manual claim step is required. What Does 'Already Claimed' Mean? If you see the message 'already claimed' when clicking your summit gift link, this is normal and expected. It means your LLM quota gift was successfully added to your account during a previous click or visit. You do not need to claim it again. The credits are now active and ready to use. This message does not indicate an error or a problem with your account. It simply confirms that the one-time gift has already been processed. How to Confirm Your LLM Credits Were Added To verify that your summit LLM credits are in your account, check your LLM quota or credits balance by going to Avatar → Billing → Plans & Top-ups (Billing). If it has increased from its previous amount, your gift link was successfully claimed. Your LLM credits are immediately available after the gift link is processed. You can begin using them right away in any Search Atlas feature that supports LLM functionality. Why Am I Still Seeing 'Already Claimed'? This message appears because: - Your gift link was clicked successfully in a previous session or by another team member on your account. - The LLM quota was added to your account the first time the link was activated. - The gift can only be claimed once per account — after that, subsequent clicks show the 'already claimed' status. If multiple team members share your account login, one person may have claimed the gift before you attempted to use the link. Using Your New LLM Credits Once your summit gift link shows 'already claimed', your LLM credits are active. You can use them in any Search Atlas tool that integrates LLM features, such as content analysis, AI-powered insights, and automated recommendations. No additional setup or activation is needed. What If You're Still Unsure? If you have claimed your gift link and the message shows 'already claimed', but you want to double-check that your credits were properly added, review your account's LLM quota or credit balance by going to Avatar → Billing → Plans & Top-ups (Billing). If the balance reflects an increase, your gift was successfully processed. If you need further assistance, please use the chat icon at the bottom of this page to reach our support team and we will be happy to confirm that your credits were added correctly.

🎬 Access Summit Replay Recordings and Walkthroughs

🎯 Overview Search Atlas hosts live Summit events throughout the year, including platform walkthroughs, strategy sessions, and trainings. Recorded sessions from these events are made available to registered attendees so you can watch replays at any time. This article explains how to get access to past Summit recordings and what to have ready if you need help. 🔍 What Are Summit Replay Recordings? Summit replay recordings include sessions captured from Search Atlas Summit events. These may include: - Full replay recordings from past Summit events - Platform walkthrough videos - Training call recordings Access to recordings is generally available to those who registered for the relevant Summit event. 🔑 How to Access Past Summit Recordings 1. Check your inbox for the original Summit registration confirmation email. This email typically contains the link or instructions you need to access the recordings. 2. Use the email address you registered with, as access is tied to your registration details. 3. If you cannot locate the original email, check your spam or promotions folder before requesting further assistance. Important: If you registered under a different email address, try that address first before reaching out for support. 📋 If You Cannot Access Your Recordings If you have checked your registration email and still cannot access the replay recordings, please be ready to provide the following when you contact support: - The email address you used when registering for the Summit - The name of the Summit or event you attended or registered for - A brief description of the issue you are experiencing (e.g., link not working, no email received) Having this information ready will help our team locate your registration and resolve access issues as quickly as possible. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔐 Fix VIP Challenge Recording Password Issues on Mobile

🔍 What This Article Covers If you have VIP access to Search Atlas challenge recordings but receive an "invalid password" error on your mobile device — even when you are confident the password is correct — this guide will walk you through the most common causes and how to fix them quickly. 📋 Before You Begin Confirm you have the following ready before troubleshooting: - The exact password shared in your VIP confirmation email or community post (copy it directly — do not retype it manually). - A stable internet connection on your mobile device. - The URL of the recording page you are trying to access. ⚙️ Step-by-Step Troubleshooting 1. Copy and paste the password — do not type it manually. Mobile keyboards can auto-correct, auto-capitalise, or insert invisible characters. Open your confirmation email on your phone, long-press the password, and paste it directly into the password field. 2. Turn off auto-fill and password managers. Apps like iCloud Keychain, Google Password Manager, or LastPass can inject an old or incorrect password. Tap the password field, dismiss any auto-fill suggestion, then paste the correct password manually. 3. Disable auto-capitalisation before entering the password. Go to your phone's keyboard settings and temporarily turn off auto-capitalise, as passwords are case-sensitive. Even a single capital letter in the wrong place will trigger an invalid password error. 4. Check that no extra spaces were copied. When copying a password, it is easy to accidentally include a leading or trailing space. Paste the password into a notes app first, confirm it looks clean, then copy it again and paste it into the login field. 5. Clear your mobile browser cache and cookies. Cached data can interfere with password-protected pages. In your browser settings, clear browsing data, then reload the recording page and try again. 6. Try a different mobile browser. If you are using Safari, switch to Chrome (or vice versa) and attempt to access the recording again. Some password-protected video hosts have compatibility issues with specific mobile browsers. 7. Request the recording link to be opened on desktop. If the issue persists on mobile, open the same URL on a laptop or desktop computer to confirm your password is valid. If it works on desktop, the issue is isolated to your mobile browser environment. 8. Check whether the password has changed. Occasionally, VIP recording passwords are rotated after a challenge period ends. Return to the original announcement or your confirmation email to ensure you are using the most current password. 💡 Common Causes at a Glance - Auto-correct: Mobile keyboards silently alter passwords as you type. - Auto-capitalisation: The first character may be capitalised automatically. - Invisible characters: Copying from certain email clients or messaging apps can include hidden formatting characters. - Outdated cached page: Your browser may be loading an old version of the password-protected page. - Wrong password version: An older password from a previous challenge is being used instead of the current one. ✅ Still Not Working? If you have followed all the steps above and still cannot access your VIP recording, our team can verify your access level and confirm the correct password for your challenge. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. Additional Notes The password for July 2025 VIP challenge recordings is 'the-Google_Ch_JULY2025.' — the trailing dot is part of the password and is the most frequent cause of invalid password errors. Auto-correct and smart punctuation on mobile often strip or replace this dot.

🎬 VIP Challenge Replay Videos: Access and Download Guide

🎯 What You Get With VIP Challenge Replay Access When you purchase VIP access for a Search Atlas challenge, you receive permanent access to all replay videos through a dedicated link. This link remains active indefinitely, so you can return and re-watch the sessions at any time — there is no expiry date. It is important to understand what "download access" means in the context of VIP challenges. When this benefit is described during a purchase or promotion, it refers to receiving a permanent, shareable link to the replay content — not a downloadable video file. No file download option exists within the replay platform. 🔗 How to Access Your Replay Videos 1. Check your email inbox for a message from Search Atlas sent shortly after the challenge concluded. The subject line typically includes the challenge name and the word "Replay" or "VIP Access." 2. Open the email and click the replay link provided. 3. If prompted, enter the password included in the same email. Passwords are case-sensitive, so copy and paste directly from the email to avoid errors. 4. The replay library will open in your browser, where you can watch any session in full. If you purchased VIP access but did not receive an email with the replay link, check your spam or promotions folder first. If you still cannot locate it, the link can be resent by our support team. 📥 Why There Is No Download Option Replay videos are hosted on a secure streaming platform and are not available for direct file download. This applies to all VIP challenge purchases regardless of what was communicated during the sales process. Here is a quick summary of what is and is not included: - Included: Permanent streaming access via a private link - Included: Password-protected access you can bookmark and return to anytime - Included: Access to all sessions from the challenge you purchased - Not included: Downloadable MP4 or video files - Not included: Offline viewing through a downloaded file If you were told during purchase that downloads would be available as a file, we apologise for any confusion. The intended meaning is always lifetime link access — the ability to return to the videos permanently rather than access expiring after a set period. 🔐 Link Format and Password Requirements Your replay link follows a format similar to a private video hosting URL and is unique to your purchase. Key things to know: - The link is not tied to a Search Atlas account login — it works as a standalone URL with a password. - Passwords are typically a short alphanumeric string provided in your original VIP access email. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎥 Access Summit Replays and Resource Library

🗂️ Overview Search Atlas hosts periodic Summit events featuring live training sessions, product walkthroughs, and SEO strategy deep-dives. After each event, recordings and supporting materials are made available through the Resource Hub. This article explains how to locate your access credentials and find the replay sessions you need. 🔑 Locating Your Access Credentials Your Summit access code and password are sent to the email address associated with your Search Atlas account at the time of registration. If you cannot find that email, try the following steps: 1. Search your inbox (including Spam and Promotions folders) for emails from Search Atlas with subject lines containing words like Summit, Resource Hub, or Access Code. 2. Check the email address you used to register for the specific Summit event — this may differ from your primary Search Atlas login email. 3. If you registered through a team or agency account, ask your account administrator to resend the access details. If you have completed these steps and still cannot locate your credentials, our support team can assist you. 📚 Finding the Resource Hub The Resource Hub is a dedicated library that houses all Summit replay recordings, slide decks, and supplementary materials. To access it: 1. Log in to your Search Atlas account at app.searchatlas.com. 2. Look for the Resource Hub link shared in your original Summit invitation email — this is typically a direct URL separate from the main platform. 3. Enter your access code and password when prompted on the Resource Hub login page. 4. Once inside, browse by event date (for example, February Summit or June Summit) to find the session replays you need. 🎬 Finding Specific Walkthrough Sessions Inside the Resource Hub, recordings are organised by event and session topic. Browse the available sessions by event date and review the session titles and descriptions to identify the recording you need. If you are having difficulty locating a specific session, our support team can help point you to the correct replay. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🏆 Understanding Summit Platinum Benefits and Credits

Overview of Summit Platinum Benefits Attending the Search Atlas Summit at the Platinum tier unlocks a set of exclusive account benefits, which may include quota increases, credits, and other perks associated with your Platinum registration. These benefits are applied to your account after your Platinum attendance is verified. They are separate from your standard subscription plan, which means your billing page may still display your base plan (for example, Growth) even after Summit benefits are active. Why Your Account May Still Show a Growth Plan Platinum Summit benefits are overlaid on top of your existing subscription — they do not replace or upgrade your base plan. This is expected behaviour. Your plan label in the billing section reflects your subscription tier, not your Summit benefit status. What changes with Platinum benefits applied: - Quota limits may be lifted for the benefit period, regardless of what your plan label shows - Any credits associated with your Platinum benefits appear in your account balance separately from your subscription To check whether your benefits have been applied, review your account's billing or credits section within the platform. Steps to Take If Your Benefits Have Not Been Applied 1. Confirm your Platinum registration is tied to the same email address as your Search Atlas account. 2. Allow some time after the Summit event for benefits to be processed and applied. 3. If benefits still do not appear, contact the support team with the details listed below so a team member can review and apply them to your account manually. When escalating, please have the following ready: - Your registered account email address - Confirmation of your Platinum registration (such as a confirmation email or order reference) - A description of which benefits are missing (for example, quota not updated, credits not showing) If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎥 Access Your VIP Summit Recordings

🎬 Overview If you purchased VIP Summit access, your recordings are available directly inside your Search Atlas account. Some customers do not see a My Purchases option in their navigation — this guide explains how to locate your content and what to do if access is not working as expected. 📋 Before You Begin Please confirm the following before troubleshooting: - You are logged in to the Search Atlas account associated with your VIP Summit purchase. - Your purchase was completed using the same email address linked to your current account. - Your payment was processed successfully (check your inbox for a purchase confirmation email). 🔍 How to Access Your VIP Summit Recordings 1. Log in to your Search Atlas account at app.searchatlas.com. 2. Click your avatar in the top-right corner of the platform. 3. Look for a My Purchases or VIP Summit option in the dropdown menu. 4. Click the link to open your recordings library. 5. Select any session to begin watching. ⚠️ My Purchases Option Is Not Visible If you cannot see the My Purchases option, this is usually caused by one of the following reasons: - Wrong account: Your VIP Summit purchase may be linked to a different email address. Try logging in with any other email you may have used during checkout. - Benefits not yet applied: In some cases, VIP benefits need to be manually applied to your account after purchase. This can cause a short delay before access appears. - Account mismatch after a transfer: If your access was transferred from another account (for example, after a team change or email update), there may be a brief window before the recordings become visible. ✅ Quick Fixes to Try 1. Refresh your browser or clear your cache, then log back in. 2. Log out and log back in to force your account permissions to reload. 3. Try a different browser to rule out a local browser issue. 4. Confirm you are using the exact email address you used when purchasing VIP Summit access. 💡 Still Cannot Access Your Recordings? If none of the steps above resolve the issue, our team can verify your purchase and manually apply your VIP Summit benefits to the correct account. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

Accessing VIP Summit Replay Recordings Portal

🗺️ Overview: Separate Access Point for Summit Replays Search Atlas hosts its AI Search Summit replay recordings on a dedicated VIP portal that is completely separate from the main Search Atlas platform (app.searchatlas.com). If you are looking for Summit replays, you must use the dedicated portal link provided to you — your regular Search Atlas login will not work here. 🔗 Finding Your VIP Portal Link The dedicated replay portal link for your Summit event should have been sent to you by email when you registered. Check your inbox for an email from Search Atlas that includes your portal access details. If you have not received this email or cannot locate it, our support team can help you retrieve the correct link. 🔑 What You Need to Access the VIP Portal The VIP portal uses a separate login system from your main Search Atlas account. The credentials you need were included in your Summit registration or welcome email. These credentials are not the same as your Search Atlas app username and password. If you purchased or registered for Summit access, check your inbox (and spam/junk folder) for emails sent from Search Atlas around the date of the event. 🔓 How to Log In to the VIP Portal 1. Navigate to the portal URL provided in your Summit registration email. 2. Enter the credentials sent to you at registration when prompted. 3. Once authenticated, you will be able to access the replay sessions available for that Summit event. 🆘 Recovering a Lost Password or Access Code If you have lost your login credentials, follow these steps before contacting support: 1. Search your email inbox for messages from Search Atlas sent around the date of the Summit event. Search for keywords like Summit, VIP recordings, or replay. 2. Check your spam, junk, and promotions folders — confirmation emails sometimes filter there automatically. 3. Check any secondary email addresses you may have used when registering for the Summit. 4. If you still cannot locate your credentials, reach out to our support team for assistance. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🤖 AI Search Summit Special Offer Implementation Sessions Explained

What Is the AI Search Summit Special Offer Implementation Benefit? If you purchased Search Atlas through the AI Search Summit Special Offer, your plan includes dedicated implementation and execution time with an assigned implementer. This is a hands-on benefit designed to help you set up, configure, and execute your SEO strategy inside the platform with expert guidance. This benefit is unique to the AI Search Summit Special Offer and is not available on standard plans. If you are unsure whether your plan includes this benefit, check your original purchase confirmation email for the phrase AI Search Summit Special Offer. How Are Implementation Sessions Delivered? Implementation sessions can be delivered in different formats depending on your availability and preferences. The following delivery options are available: - Live call: A synchronous video or audio session with your assigned implementer, allowing for real-time collaboration and screen sharing. - Asynchronous: Implementation guidance and task delivery conducted through a dedicated communication thread, suitable for customers in different time zones or with limited availability. If you have a preferred delivery format, you can communicate this when your implementer first contacts you or at any point during your onboarding. Your implementer will confirm the format and set up the appropriate communication channel. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎬 Access Your Agentic VIP Area and Videos

Overview After purchasing Agentic VIP, you gain access to a dedicated area inside Search Atlas where your video sessions are stored and ready to watch. This article explains what to check if you cannot locate your VIP content and how to get help from our team. Before You Begin Make sure the following are in place before trying to access your VIP content: - You have completed the Agentic VIP purchase successfully. - You are logged in to the Search Atlas account that was used during checkout. - Your purchase confirmation has been received (check your inbox for a confirmation message). If your purchase is confirmed but access is still not showing, allow a few minutes for your account to update, then refresh the page. Locating Your Agentic VIP Content Once your purchase has been processed, log in to app.searchatlas.com with the same account used during checkout. If you are having trouble locating your VIP content or video sessions, try the following steps: - Refresh your browser — a page reload can allow new account permissions to take effect. - Clear your browser cache — outdated cache data can prevent updated account features from loading. - Log out and log back in — signing out and back in forces your account session to refresh with the latest permissions. - Confirm you are on the correct account — verify you are logged in with the same account used during the VIP purchase. - Try a different browser — test with Chrome, Firefox, or Edge to rule out a browser-specific problem. If none of the above resolves the issue, our support team can look into your account directly and point you to your VIP content. Please have the information listed below ready before reaching out. Escalating to Our Team If the steps above do not resolve the issue, our support team can investigate your account directly and guide you to your VIP content. To help us assist you as quickly as possible, please have the following ready before reaching out: - The account used for your Search Atlas account and your VIP purchase. - Your purchase confirmation number or receipt. - A description of what you see when you log in (for example, any error messages or missing sections). Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🏆 Platinum VIP Summit Unlimited Quota Explained

What Is the Platinum VIP Summit Unlimited Quota? The Platinum VIP Summit is a limited-time promotional event that grants qualifying accounts unlimited access to a defined set of Search Atlas tools for the duration of the event. This offer is designed to let you explore core SEO workflows without worrying about quota limits — but it does have specific inclusions, exclusions, and a hard cutoff time. What Is Included in the Unlimited Quota? The Platinum VIP Summit unlimited quota covers core Search Atlas SEO tools. Based on how this promotion has been resolved for customers, the tools confirmed as included are: - Site Audit - Keyword Research - LLM Visibility - AI Premium Content (Content Genius) - OTTO Projects These tools are available without counting against your standard plan quota for the full duration of the event window. What Is Excluded from the Unlimited Quota? Not all features are covered by the Platinum VIP Summit unlimited quota. Items that are not included and remain subject to your standard account limits include: - Any add-on features or integrations not explicitly part of the promotion - Usage that falls outside the active promotional window If you are unsure whether a specific feature is covered, reach out to our team before using it to avoid unexpected charges against your regular quota. When Does Access Cut Off? The unlimited quota is active only for the duration of the Platinum VIP Summit event. Once the event period ends, your account automatically reverts to its standard plan limits. Any usage initiated before the cutoff is honored, but new requests submitted after the cutoff are counted against your regular quota. If you are unsure of your exact cutoff date, have your account email address and project name ready when you contact our team so they can look up the details for your specific promotion. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔐 Fix VIP Challenge Recording Password Authentication Issues

📋 Overview If you have VIP access to the July 2025 challenge recordings but cannot log in — especially on mobile — the most common cause is a missing or mistyped character at the end of the password. This article covers the exact required password format and step-by-step troubleshooting to get you in quickly. 🔑 July 2025 VIP Password Format The password for the July 2025 VIP challenge recordings is: the-Google_Ch_JULY2025. The trailing dot (.) at the very end is part of the password and is required. This is the most frequent reason customers see an invalid password error. Make sure you copy or type the full password exactly as shown above, including the dot at the end. 📱 Why Mobile Logins Fail More Often Mobile keyboards introduce a few common issues that desktop users rarely encounter: - Auto-correct removes or replaces the trailing dot, treating it as end-of-sentence punctuation. - Smart punctuation settings convert a standard period into a stylised character that the system does not recognise. - Password autofill may paste a previously saved version of the password that is missing the dot. - Capitalisation — some keyboards auto-capitalise the first letter after a period, altering the password string if you retype rather than paste. ✅ Step-by-Step Troubleshooting 1. Copy the password directly from this article. Press and hold the password text above, select all, and copy it. Avoid typing it manually on mobile. 2. Disable auto-correct before pasting. On iOS, go to Settings → General → Keyboard and turn off Auto-Correction temporarily. On Android, open your keyboard settings and disable Auto-correction or Text correction. 3. Paste into the password field. Tap the password field, select Paste, and do not tap or edit the field afterward. 4. Check that the trailing dot is present. Tap once at the end of the pasted password to position your cursor there. Confirm the last character is a standard period ( . ). 5. Disable smart punctuation if needed. On iOS, go to Settings → General → Keyboard and turn off Smart Punctuation. This prevents the period from being converted to an alternate character. 6. Try a private or incognito browser window. This bypasses saved autofill passwords that may be outdated. 7. Clear your browser cache and cookies, then reload the login page and try again. 8. Switch to a desktop browser if the issue persists on mobile, paste the password there, and confirm login works. If it does, the problem is isolated to your mobile keyboard settings. ⚠️ Password Entry Checklist Before submitting the password, verify every point below: - The password is entered exactly as: the-Google_Ch_JULY2025. - There are no spaces before or after the password string. - The hyphen after the is a standard dash ( - ), not an em dash ( — ). - The underscore characters ( _ ) are present and unaltered. - The letters JULY2025 are fully uppercase. - The final character is a standard period ( . ). 🔄 If You Still Cannot Log In If you have followed every step above and still see an invalid password error, your account access may need to be verified or refreshed on our end. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎯 Summit Circle Account and Press Release Setup

🗺️ Overview If you registered for the Search Atlas Agentic Marketing Summit, your pre-event checklist includes two key tasks: joining the Summit's Circle community account and completing a press release as your Day 1 homework. This article walks you through both steps and covers the most common issues customers run into. 👤 How to Create Your Circle Account Circle is the community platform used to host Summit resources, discussions, and event materials. Follow these steps to get access: 1. Check your inbox for the Summit invitation email from Search Atlas. This email contains a magic link that automatically registers you and logs you in — no separate sign-up form is needed. 2. Click the magic link in the email. You will be taken directly into the Summit's Circle community space. 3. Complete your Circle profile by adding your name and a photo. This helps other Summit attendees and the Search Atlas team recognise you during live sessions. 4. Explore the resource hub inside Circle. Your Day 1 homework instructions are pinned in the Summit Resource Hub section. Did not receive the magic link email? Check your spam or promotions folder first. The email is sent from Search Atlas and the subject line references the Agentic Marketing Summit. If it is not there after a few minutes, use the live chat widget to request a resend. 📰 How to Complete the Day 1 Press Release Homework Your first homework task is to generate a press release inside the Search Atlas platform. Here is how to do it: 1. Log in to your Search Atlas account at your usual dashboard URL. 2. Navigate to Authority (Press Releases) from the left-hand sidebar. 3. Fill in the required fields: your company name, the announcement topic, target keywords, and any additional context you want the tool to use. 4. Click Generate and wait for the press release to be created. Generation typically takes under two minutes. 5. Review, edit, and save your press release. You can then share it or copy the output back into the Summit homework submission as instructed in Circle. ⚠️ Common Issues and Fixes Some Summit customers experienced errors when trying to generate their press release. Here is what to do if something goes wrong: - Press release is stuck generating or shows a loading spinner for more than three minutes: Refresh the page and try submitting again. A platform update has resolved a latency issue that was causing press releases and cloud stacks to get stuck. If the problem persists, clear your browser cache or try a different browser. - You see an error message when submitting (such as an invalid ID or submission failure): This was caused by a known platform bug that has since been fixed. Refresh the page, re-enter your details, and submit again. The tool should now process your request correctly. - Magic link email never arrived: Verify that the email address you used to register for the Summit matches the one on your Search Atlas account. If they differ, reach out via the chat widget so the team can resend to the correct address. - Circle link takes you to a generic sign-up page instead of the Summit community: Do not create a new standalone Circle account. Go back to your email and click the original magic link. If the link has expired, contact support through the chat widget for a fresh one. 🔗 Connecting Your Circle and Search Atlas Accounts Your Circle community access and your Search Atlas platform account are separate. You do not need to link them manually. Your Summit registration is tied to the email address you used when signing up for the event. Make sure you are logged in to Search Atlas with the same email so your trial or subscription features are active during the Summit period. If your Search Atlas account belongs to a team, the account owner can confirm or update team member emails by going to the Account Menu (click your avatar in the top-right corner) and selecting Team Members. 💬 Still Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎥 Find Your VIP Summit Session Recordings

Overview If you purchased access to a Search Atlas VIP Summit, your session recordings should be available inside the platform. Some customers find that the My Purchases option is no longer visible in their current UI. If you are unable to locate your recordings because this menu option is missing, follow the steps below to access your content directly. What We Know About the Navigation Change The My Purchases option that was previously used to access VIP Summit recordings is no longer present in the current platform UI. If you cannot find it, you can access your VIP Summit recordings directly through the Search Atlas Resource Hub. Use the link that was included in your original purchase confirmation email to go straight to your recordings without needing the My Purchases menu. How to Access Your VIP Summit Recordings 1. Check your purchase confirmation email: Search your inbox for an email from Search Atlas confirming your VIP Summit order. This email contains a direct link to your session recordings in the Resource Hub — click that link to access your content immediately. 2. Log in with the correct account: Make sure you are logged in to Search Atlas with the same email address used at the time of purchase. Recordings are tied to the purchasing account. 3. Open the Resource Hub directly: Once logged in with the correct account, navigate to the Resource Hub section of the platform. Your purchased summit sessions should appear there even if My Purchases is not visible in your menu. 4. Rule out browser or cache issues: If the recordings still do not appear, try opening the platform in a private/incognito window or a different browser to clear any cached session data, then repeat the steps above. Still Need Help? If you have followed the steps above and still cannot locate your VIP Summit recordings, please contact our support team. Use the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team, and we will be happy to help.

Summit Gift Link Shows Already Claimed

If your Agentic AI Summit gift link is displaying "already claimed," this is expected behavior — the link is single-use by design. Use the steps below to verify whether your 500 AI Visibility (formerly LLM Visibility) credits are already on your account, or to request manual credit application from support. 📋 How the Summit Gift Link Works Search Atlas provides each Agentic AI Summit attendee with a one-time gift link that grants 500 AI Visibility (formerly LLM Visibility) credits upon redemption. The link can only be used once. Once the credits are applied to an account — whether by you clicking the link or by the Search Atlas team adding them directly — the link will display "already claimed" and cannot be used again. This is by design, not a system error. ⚠️ Why "Already Claimed" May Appear This message can appear even if you have never clicked the link yourself. There are two common reasons: - You previously clicked the link and the 500 credits were already applied to your account. - The Search Atlas team proactively added the credits to your account directly. In this case, the link correctly blocks a second redemption to prevent duplicate credits. ✅ How to Confirm Your Credits Were Applied 1. Log in to your Search Atlas account. 2. Navigate to the AI Visibility (formerly LLM Visibility) quota or credits area of your dashboard (Left sidebar → Authority → QUEST AI Visibility (formerly LLM Visibility)). 3. Check whether 500 AI Visibility (formerly LLM Visibility) credits have already been added. 4. If the credits are present, your gift was successfully applied and no further action is needed. 5. If the credits are missing and the link still shows "already claimed," contact our support team via live chat. An agent will manually apply the 500 credits to your account. ℹ️ What This Message Does Not Mean - "Already claimed" does not mean your credits are lost. If the credits are missing, our team can apply them manually. - Trying the link in a different browser or device will not change the result — once a link is flagged as claimed, it cannot be reactivated. - This message is not a bug or a system failure. It is the expected outcome of a successfully redeemed single-use link. 💬 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎬 How to Access Your VIP Summit Recordings

🎥 About Your VIP Summit Recordings As a VIP Summit attendee, you have exclusive access to the full library of session recordings. These recordings are tied to the account and email address used when you purchased your VIP or Platinum Summit benefits. This article walks you through how to locate and watch your recordings, including what to do if the My Purchases option is missing from your account. ▶️ How to View the VIP Summit Recordings Follow these steps to access your recordings inside the platform: 1. Log in to your Search Atlas account using the same email address you used to purchase your VIP Summit benefits. 2. Open the account menu by clicking your profile icon in the top-right corner of the platform. 3. Select My Purchases from the dropdown menu. 4. Locate the VIP Summit entry in your list of purchases. 5. Click on it to open the recordings library and begin watching your sessions on demand. 🔍 Why the My Purchases Option May Be Missing If you do not see the My Purchases option, it is almost always because your VIP Summit benefits are attached to a different account or email address than the one you are currently logged in with. This commonly happens in the following situations: - You purchased the Summit using a personal email but are logged in with a work email (or vice versa). - Your team or agency purchased the benefits under a shared or admin account. - The benefits were assigned to an alternate email during checkout. - Your VIP benefits have not yet finished syncing to your platform account after purchase. 🛠️ Steps to Troubleshoot Missing Access Before reaching out for help, try these quick checks to resolve the issue on your own: - Confirm your login email: Log out and log back in using the exact email address you used at checkout, including any alternate or secondary addresses you may own. - Check your purchase confirmation: Review the confirmation you received at the time of purchase to verify which email the VIP Summit benefits were assigned to. - Refresh the platform: Fully reload the page or log out and back in to allow recently activated benefits to appear. - Look for multiple accounts: If you manage more than one Search Atlas account, make sure you are signed in to the one linked to your Summit purchase. 📧 Transferring VIP Benefits to a Different Email If your VIP Summit benefits were purchased under an email address you no longer use, or they were attached to the wrong account, they can be transferred to the correct email so that My Purchases and your recordings appear where you expect them. Because this transfer must be completed on our end, our team will need to verify your purchase details and move the benefits to your preferred account. Have your original purchase email and confirmation ready to speed up the process. 💬 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔑 Fix VIP Access and Billing Issues Fast

🔍 Overview If you purchased VIP access to a Search Atlas summit or challenge event but cannot view the recordings inside your account, or if you are unsure what a charge on your statement covers, this article explains the most common causes and how to get your access restored quickly. 🎟️ Why You May Not See Your VIP Recordings VIP recording access is tied to an entitlement — a behind-the-scenes link between your purchase and your Search Atlas account. Access can appear missing for the following reasons: - Email mismatch: The email used at checkout differs from the email on your Search Atlas login, even by one character. - Multiple accounts: You may have created a second Search Atlas account at a different point in time, and the entitlement was assigned to the older or inactive account. - Cancelled account transfer: If a previous account was cancelled, VIP benefits need to be manually moved to your active account. - Reconciliation delay: Add-ons, top-ups, and plan changes occasionally require a background reconciliation process to re-apply entitlements. This process is actively being improved. 💳 What Was the $197 Charge? A charge of $197 typically corresponds to a one-time VIP upgrade purchased during a Search Atlas summit or challenge event (for example, the July 2025 or October 2025 events). This upgrade grants lifetime access to all session recordings, bonus materials, and any stated VIP bonuses from that specific event. It is a separate, one-time purchase and does not automatically renew. If you see this amount more than once on your statement, it may reflect purchases made across two separate events. ✅ Steps to Restore Your VIP Access 1. Confirm your login email. Log in to Search Atlas and check the email address shown in your account settings. Compare it exactly with the email address you used when purchasing VIP access. 2. Check for a second account. If you have ever signed up with a different email, search your inbox for any earlier Search Atlas welcome or confirmation emails. Multiple accounts are a common cause of missing entitlements. 3. Look for a VIP upgrade prompt. If you see a banner or pop-up inside the platform prompting you to upgrade to VIP, this may be a display error. Do not purchase again — contact support first so the team can verify your existing entitlement. 4. Gather your purchase confirmation emails. Locate the order confirmation emails for each VIP purchase (July 2025, October 2025, or any other event). Having the order numbers and purchase email addresses ready will speed up the resolution. 5. Contact support via live chat. If the above steps do not resolve access, reach out directly — see the contact section below. 🛡️ VIP Benefits Transferred Between Accounts If your original purchase was made under a now-cancelled or inactive Search Atlas account, your VIP entitlements can be transferred to your active account. This is a manual process carried out by the support team. To request a transfer, you will need to provide the original purchase email, the order confirmation, and the email address of your current active account. 📋 What Information to Have Ready To resolve your case as quickly as possible, please gather the following before contacting support: - The email address(es) used at the time of each VIP purchase - Order confirmation numbers or receipts for the $197 charge(s) - The email address you currently use to log in to Search Atlas - The event name and approximate date of each purchase (e.g. July 2025 Summit, October 2025 Challenge) 💬 Contact Support If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⭐ VIP Summit Participant Credits and Benefits Explained

What Are VIP Summit Credits? As a VIP participant of a Search Atlas summit, you receive complimentary platform credits as part of your participation benefits. These credits give you hands-on access to Search Atlas tools so you can explore features, run campaigns, and experience the platform's full capabilities during and after the event. Credits are added directly to your Search Atlas account and are ready to use as soon as your VIP status is confirmed by the Search Atlas team. Credit Types Included in Your VIP Package VIP summit participants receive complimentary platform credits that can be applied toward Search Atlas tools and features, including content tasks, OTTO SEO actions, and other core platform functionality. The specific credit types and amounts included in your package are determined by the Search Atlas events team based on your summit registration and VIP status. To find out exactly which credit types and amounts are associated with your account, contact the Search Atlas team directly — they can confirm your allocation and ensure credits have been applied correctly. Eligibility To receive VIP summit credits, you generally need to have registered for the summit with an email address linked to a Search Atlas account and have your VIP status confirmed by the Search Atlas events team. If you believe you are eligible but have not received your credits, the steps below will help you resolve this. What To Do If Your Credits Are Missing or You Have Questions About Your Balance If your VIP summit credits have not appeared in your account, or if you are unsure of your credit balance or how to use your credits, follow these steps: 1. Check your registration confirmation email. Your original summit invitation or confirmation from the Search Atlas team should reference your VIP status and any credit benefits included in your package. 2. Log in to your Search Atlas account and review your current credit balance. Your available credits are displayed within your account dashboard. 3. Verify your account email matches your summit registration. Credits are tied to the specific account email used during summit registration. If you have multiple accounts, make sure you are logged in to the correct one. 4. Allow time for processing. Credits may take some time to appear after your VIP status is verified. If you attended the summit recently, check again after the next business day. 5. If credits are still missing, escalate to the Search Atlas team. When you reach out, have the following ready: your full name, the email address used for summit registration, the name of the summit you attended, and any confirmation or invitation email you received. This will allow the team to locate your registration and apply your credits as quickly as possible. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🎟️ How to Find and Apply Summit Bonus Credits Promo Code

🔍 Overview If you attended or purchased access to a Search Atlas Summit offer, your package may include bonus credits redeemable through a promo code. This article explains how to find the correct code and what to have ready when our support team applies it to your account on the backend. 📬 Where to Find Your Summit Promo Code Your Summit promo code is not displayed inside the platform — it is delivered to you externally. Check the following places: - Your confirmation email: Look for an email from Search Atlas sent at the time of your Summit purchase. The promo code is included in the body of that email. Check the inbox of the email address you used to register for the Summit event. - Your Summit purchase receipt: Any order confirmation or receipt document related to your Summit package will list the code. - Your spam or promotions folder: If you cannot find the email in your inbox, check these folders before reaching out for support. - Your sales or onboarding contact: If your account was set up by the Search Atlas sales team, your assigned code may have been shared directly in your onboarding communications. If you have checked all of the above and still cannot locate your code, contact our support team using the instructions at the bottom of this article. ✅ How Summit Promo Codes Are Applied Applying a Summit bonus credits promo code is handled by our support team as a backend action. You do not need to navigate to a specific platform page to redeem the code yourself — instead, gather the following information before contacting us so we can process your redemption quickly: - Your Summit promo code — copied exactly as it appears in your confirmation email, including correct casing. Do not attempt to retype the code manually — copy and paste it directly to avoid errors. - The email address associated with your Search Atlas account. - Your Summit purchase confirmation — a screenshot or forwarded email is helpful if there is any question about eligibility. Include the Summit package or purchase the code is associated with, if known. Once you reach out, our team will verify your code and apply the bonus credits to your account directly, and confirm when the process is complete. ⚠️ Common Issues and What to Have Ready - Cannot locate your promo code: Search your inbox and spam/promotions folders for an email from Search Atlas sent around the time of your Summit purchase. If you still cannot find it, let our team know and provide your purchase confirmation details — our team can also look it up using your account details. - Code appears invalid or is not being accepted: Make sure you copy and paste the full code with no extra spaces rather than retyping it manually, then share it exactly with our support team so we can verify its status on the backend. - Already on an annual plan and concerned about eligibility: Some Summit special offers may have restrictions depending on your current subscription. Our support team can check your account and confirm whether the offer applies. - Credits not reflected after being told they were applied: Allow a few minutes for your account balance to refresh, then check your billing history. If credits are still missing, contact support with your account details. - Already contacted support but haven't heard back: Please include your account email and promo code in your follow-up message so our team can locate your request quickly. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🚀 Setting Up Your Circle Account and Summit Press Release Homework

Welcome to Summit! This guide explains how to set up your Circle community account, how it differs from your Search Atlas account, and how to complete your Day 1 press release homework successfully. 👥 What Is a Circle Account? Circle is the community platform we use to host Summit. It is where you will find the event schedule, daily homework, live session links, discussion threads, and announcements. Think of it as the home base for everything happening during Summit. Your Circle account is separate from your Search Atlas account. They are two different platforms with two different logins: - Search Atlas account: Your main SEO platform login, used for tools like OTTO SEO, Site Explorer, and reporting. - Circle account: Your Summit community login, used only to access event content, homework, and discussions. Creating a Circle account does not change or affect your Search Atlas account in any way. You will use both during Summit, but they do not share the same username or password unless you choose to set them the same. ⚙️ How to Create Your Circle Account Follow these steps from the Summit pre-event checklist: 1. Open the Circle invitation link provided in your Summit welcome materials. 2. Select Create account (or Sign up) on the Circle page. 3. Enter your name and the email address you used to register for Summit. 4. Create a password and confirm it. 5. Check your inbox for a verification email and click the confirmation link. 6. Log in to Circle and complete your profile so other attendees can connect with you. Tip: Use the same email address you registered with for Summit. This ensures you are automatically added to the correct community spaces and can see all homework and sessions. 📝 Completing Your Day 1 Press Release Homework Day 1 homework asks you to create a press release using your Search Atlas account. This task is completed inside the Search Atlas platform, not inside Circle. Follow these steps: 1. Log in to your Search Atlas account (not Circle). 2. Open the press release or content tool referenced in the Day 1 instructions. 3. Select the option to create a new press release. 4. Add your title, key details, and any links or quotes you want included. 5. Generate the draft, review it, and save or submit it as instructed in the homework. 6. Return to Circle to mark the homework as complete or post your result in the discussion thread. Tip: You can make Knowledge Graph changes on a press release even before it is deployed, so you can refine those details while completing your homework. 🛠️ Troubleshooting the Press Release Homework If the press release will not generate or save, try the following before reaching out: - Confirm you are in the right platform. The press release is created in Search Atlas, not Circle. - Check your plan access. Make sure your Search Atlas account includes the tool used for the homework. If you do not see it, your plan may need access enabled. - Fill in all required fields. Missing details such as a title or main topic can stop the draft from generating. - If the draft appears stuck generating, refresh and retry. A platform latency issue that left press releases (and cloud stacks) stuck while generating has been resolved, so reloading the page and trying again usually clears it. A slow connection can also interrupt the process. - If your selected image or gallery resets after generating, reselect it and regenerate. A known issue that reset the image selection state after content generation on Step 1 has been fixed. - If your press release is rejected when submitting, regenerate and resubmit. A previous issue that caused press releases to be rejected by publishers without a clear explanation has been resolved. - Note on logos: Company logos are not always accepted as press release images. If a logo is rejected, use a standard image instead. - Clear your cache or switch browsers. Try an incognito window or a different browser to rule out a saved-data issue. - Disable conflicting extensions. Ad blockers or privacy extensions can sometimes block the tool from loading. 💡 Quick Reference: Which Account to Use - Finding homework, schedules, and sessions: Use Circle. - Creating the press release: Use Search Atlas. - Posting your completed work or questions: Use Circle. Keeping these two accounts straight is the most common fix for Summit homework issues. If you remember that Circle is for the community and Search Atlas is for the tools, most tasks will go smoothly. 💬 Need More Help? If you have followed these steps and still cannot create your Circle account or complete your press release homework, we are happy to help. If you need further assistance, click the chat icon in the bottom-right corner of the platform to start a live chat with a member of our team. Additional Notes Magic link flow: invitation email contains a magic link that auto-registers and logs you in — no separate sign-up form needed. If not received, check spam/promotions; subject line references Agentic Marketing Summit. Use live chat widget to request a resend.

📘 Limited Time Summit-Only Deal & Plan Upgrade Guide

Limited Time Summit-Only Deal Limited Time Summit-Only Deal is live—get up to 30% Off Search Atlas Forever plus access to up to $69,469 in OTTO SEO Technology when you buy today. Choose your plan, review the bonuses, and act fast: these offers expire March 6th, with 30% Off All Plans For Life and 30% More Hyperdrive + Special Plan Level Bonuses available for a limited time. Hurry, these offers expire March 6th. 📊 Offer Highlights - 30% Off All Plans For Life - 30% More Hyperdrive + Special Plan Level Bonuses 📊 Choose Your Plan Starter — $831.60 / annual (30% off) Perfect for solo marketers, freelancers, and 1-person agency teams. Everything you need to optimize your personal workflows and deliver high-performing SEO campaigns. - Atlas Brain, Website Studio - Google Instant Indexing: Not included - Bing Instant Indexing - 1 Cloud Stack - 1 OTTO SEO Project - 120 Target Keywords - 1 Workspace User Seat Growth (Most Popular) — $1,671.60 / annual (30% off) Perfect for scaling agencies and mid-sized businesses managing multiple sites or clients. Everything in Starter, plus more projects, higher quotas, AI Visibility (formerly LLM Visibility) tracking, and Smart Ads automation. - Atlas Brain, Website Studio - Google Instant Indexing: Not included - Bing Instant Indexing - 2 Cloud Stacks - 300 OTTO SEO Projects/Keywords (300 Target Keywords) - 3 Workspace User Seats Pro — $3,351.60 / annual (30% off) Perfect for high-volume agencies and advanced SEO teams ready to scale fast. Everything in Growth, plus all LLM models, enhanced Authority Building with more HDC, and white label capabilities. - Atlas Brain, Website Studio - Google Instant Indexing: Included - Bing Instant Indexing - 4 Cloud Stacks - 600 Target Keywords - 5 Workspace User Seats Agency (Best Value) — $8,391.60 / annual (30% off) Perfect for agencies managing large client portfolios with unlimited scale and white-label capabilities. Everything in PRO, plus even more projects, sites, and keyword tracking, white label reporting, client dashboards, and the most quota in any plan. - Atlas Brain, Website Studio - Google Instant Indexing: Included - Bing Instant Indexing - 10 Cloud Stacks - 1,500 Target Keywords - 10 Workspace User Seats 🔎 Instant Indexing Access Google Instant Indexing is available only on PRO and Agency plans. Starter and Growth plans include Bing Instant Indexing but do not include Google Instant Indexing. To unlock Google Instant Indexing, you must upgrade to PRO or higher. 💳 Upgrades, Downgrades & Billing - Upgrading within the same billing cycle (annual → annual or monthly → monthly): Can typically be done directly from your account. - Switching from Annual to Monthly (e.g., Starter Annual → PRO Monthly): Your existing annual plan must first be canceled before the new monthly plan can be activated. - Refunds & Proration: Billing-related inquiries, including prorated refunds when switching plan types, are escalated to our billing team for review. Please contact support to initiate this process. 🎟️ Discounts & Promotions - Non-Profit Discount: Search Atlas does not currently offer a dedicated non-profit discount. - Alternative Promotions: Customers may be eligible for exclusive promotional codes (such as unlimited quota codes — excluding Hyperdrive, AI Premium, LPS, and LLM quotas) in exchange for activities like leaving a verified Trustpilot review. These codes are time-limited (e.g., valid through specific dates such as May 31st). Contact support to ask about currently available promotions. 📊 Get Over $69,469 in OTTO SEO Technology Here's the complete breakdown of the perks and bonuses that come with each plan: Annual Starter ($831.60), Annual Growth ($1,671.60), Annual Pro ($3,351.60), and Annual Agency ($8,391.60). Choose the plan that best fits your goals for 2026.

🚀 Agentic Marketing Summit 2026 — Event Overview

The Agentic Marketing Summit is a free, 4-day virtual event focused on AI-powered search — covering AEO, agentic workflows, MCP, and entity SEO, with a focus on what's working right now. You can join from anywhere, and the sessions are built to be hands-on: you don't just watch, you build alongside the team. 📅 When & Where - Dates: June 23–26, 2026 (4 days) - Start time: 1:00 PM EST / 10:00 AM PST - Daily length: About 2 to 2.5 hours per day - Location: 100% virtual — join from anywhere 🎯 Who It's For This summit is designed for marketers of all skill levels — it's beginner-friendly while still valuable for experienced operators. It's built for agency owners, marketers, and founders who want a clear, step-by-step path to showing up in both traditional search and AI answers. 🛠️ What to Expect This is a build-along summit, not a lecture series. Over the 4 days, you'll work alongside the team to set up an agentic marketing system using Search Atlas as the operating system. Expect marketing concepts and lessons, new research, and live implementation. 🎤 Your Speakers - Manick Bhan — Founder & CEO (host) - Sophia Deluz-Bhan — Chief Branding Officer - Arman Advani — Head of Partnerships - Justin Rondeau — Head of Growth 📚 The 4-Day Curriculum Topics and agenda are subject to change. - 🗓️ Day 1 — Foundations: Build Your Agentic Hub. Lay the strategic groundwork: platform, integrations, and site structure. Topics include the commerce shift toward agents, Workspace / Brand Vault / Atlas Brain, MCP integrations (GSC, GA4, GBP, Ads), LLM tracking across AI platforms, site architecture for AI citation, and OTTO SEO. - 🗓️ Day 2 — Content Engine & Distribution. Deploy agents that create, score, and publish content for traditional and AI search. Topics include topical mapping and the Domain Knowledge Network, Trophy Content methodology, quality scoring (Scholar & Site Lens), GBP posting and social distribution, and indexing and multi-channel syndication. - 🗓️ Day 3 — Authority & Amplification. Get your content seen through earned authority and paid reach. Topics include Tier 1 PR for Google & AI visibility, Cloud Stack backlinks and guest posting, Link Lab, local citations and Digital PR, and Smart Ads (semantic clustering, Meta Ads, landing pages, retargeting). - 🗓️ Day 4 — AI Visibility & Your Compounding System. Own your AI visibility and build a system that compounds. Topics include Citation Gap & AI Visibility Analysis, the LLM Prompt Simulator, GA4 dual attribution and crawler monitoring, Agentic Visibility Optimization (AVO), OTTO & Website Studio deployment, and your 90-day execution roadmap. 🎟️ How to Join Registration is free. Reserve your seat here: https://searchatlas.com/agentic-marketing-summit/a/ ❓ Quick Answers - How much does it cost? The summit is free to attend. - Do I need to be there live? It's a live virtual event held June 23–26. Join from anywhere. - Is it beginner-friendly? Yes — it's designed for marketers of all skill levels. - How long are the daily sessions? About 2 to 2.5 hours per day, starting at 1:00 PM EST (10:00 AM PST). VIP members can stay on for an extended after-hours session. - What will I actually do? Build. The summit walks you step by step through setting up an agentic marketing system, not just lectures.

🎟️ Duplicate Summit VIP Charge Refund Guide

🔍 What Happened Some customers were charged more than once for a Summit VIP ticket and, in some cases, the original resolution also involved implementation hours charges on the same account. If your statement shows unexpected charges related to your Summit VIP purchase or implementation hours, our team can review and process refunds for any amounts that should not have been collected. If your email or bank statement confirms more than one charge for the same item, you are not at fault and a refund for the duplicate charges can be processed by our support team. ✅ What Gets Refunded If duplicate charges are confirmed by our billing team, the extra charges are refunded to your original payment method. Only the legitimate charge for your VIP ticket or implementation hours is retained — any additional charges beyond what you were meant to pay are reversed. - Refund method: Original payment method (the card charged at checkout) - Refund type: Full refund for each confirmed duplicate or erroneous charge - Timeframe: Our support team will confirm the expected timeframe when they process your refund, as this can vary 🛠️ How to Get Your Refund Because duplicate charge refunds require verification against our billing records, this process must be initiated through our support team. To help us locate and process your refund as quickly as possible, please have the following information ready before you open the chat: 1. Your full name as it appears on your account 2. The email address associated with your Search Atlas account or used during checkout 3. The last 4 digits of the card(s) charged — if multiple cards were charged, include the last 4 digits of each 4. The number of charges that appeared on your statement, and whether any relate to implementation hours in addition to the Summit VIP ticket Once our team receives this information, they will locate the charges in our billing system and process refunds for every duplicate or erroneous transaction — including any implementation hours charges that should not have been billed. You do not need to contact your bank or open a dispute — our team handles this directly. To reach the support team, use the live chat widget in your Search Atlas dashboard or contact us through the Help Center. When you start the chat, let the agent know you have a duplicate Summit VIP charge (and/or implementation hours charge) so they can escalate your case to billing immediately. 📋 What to Expect After Submitting After our support team confirms the refund: - You will receive confirmation of the refund amount and the number of transactions reversed - The funds will be returned to your original payment method — ask the agent for the specific timeframe when you chat with them If you have any questions or need further assistance, please don't hesitate to reach out to our support team via the live chat widget in your Search Atlas dashboard.

🔑 Platinum Access Not Showing After Purchase

🧩 What's Happening After completing a Platinum purchase, some accounts take a short amount of time before the entitlement is fully applied. During this window, your account may still show standard access even though your payment was processed successfully and you received a Platinum welcome email (including the afterhours Zoom invite). This is a known sync delay — your access will update automatically. No action on your part is required to trigger it. ✅ How to Confirm Your Purchase Went Through Before troubleshooting, verify that your purchase was successful: - Check your inbox for a Platinum welcome email. This email confirms payment and includes your afterhours Zoom invite link. - Confirm the charge of $147 appears on your payment statement or in your account billing history. - To review your billing history, log into your Search Atlas account and navigate to your billing or account settings area. ⏳ Step 1 — Wait a Short Time and Refresh If you have confirmed your purchase but your account still shows standard access, the most effective first step is to wait a few minutes and then try again. Platinum entitlements can take some time to propagate to your account after the checkout is completed. 1. Wait at least 5–10 minutes after receiving your welcome email. 2. Log out of your Search Atlas account completely. 3. Log back in and check whether Platinum access is now reflected. 4. Try accessing the Platinum Summit library directly at https://summit-resource-hub.labs.searchatlas.com/. 🔍 Step 2 — Verify Your Account Access Level After logging back in, check your current access level in your account settings or billing area to review what plan is currently active on your account. If Platinum is now listed, your access has been applied and you can return to the Summit library. 🛠️ Step 3 — Still Showing Standard Access? If more than 30 minutes have passed since your purchase and your account still does not reflect Platinum access, please reach out to our team so we can manually verify and apply your entitlement. This issue has been resolved successfully for other customers by our support team and is straightforward to fix on the back end. If you need further assistance, please contact our support team directly so we can apply your entitlement manually. 📋 What to Have Ready To speed up the resolution when you contact support, have the following ready: - The email address used to purchase and log into Search Atlas - A copy or screenshot of your Platinum welcome email - Confirmation of the $147 charge (statement screenshot or invoice) With th

🎟️ Search Atlas Summit: VIP vs. Platinum — What's Included

The Search Atlas Summit is available in two upgrade tiers: VIP and Platinum. Both give you lifetime access to the summit content, and Platinum adds a set of exclusive benefits on top. Here's exactly what each tier includes. 💵 The Two Tiers at a Glance | Tier | Price | | --- | --- | | VIP | $97 | | Platinum | $147 | The summit runs across 4 main days, plus a Saturday close that is exclusive to Platinum (see below). 🎥 What Both Tiers Include These benefits come with both VIP and Platinum: - Daily session recordings (4 days) — Lifetime access to the recordings from all 4 main summit days. - After Hours + Q&A — Included for both tiers. 💎 What's Exclusive to Platinum Platinum includes everything in VIP, plus the following Platinum-only benefits: - 🗓️ Saturday Bonus Day — Attend live, and keep a lifetime recording. This is the headline Platinum differentiator, so even if you can't make it live, the recording is yours. - 🚀 Unlimited Quota during the summit — Use the platform without quota limits throughout summit week. - 📚 Full Search Atlas summit library — On-demand access to every prior summit. - 🎓 MCP Training recording — Included as a gated Platinum asset. ⚡ Hyperdrive Credits Both tiers include Hyperdrive Credits, with Platinum receiving more: | Tier | Hyperdrive Credits | | --- | --- | | VIP | $100 | | Platinum | $200 | 1 Hyperdrive Credit (HDC) = $1 in real value. 💡 Buying both VIP and Platinum? Hyperdrive Credits stack — see the companion article on combining tiers. 📊 Full Comparison | Benefit | VIP — $97 | Platinum — $147 | | --- | --- | --- | | Daily session recordings (4 summit days) | Lifetime access | Lifetime access | | After Hours + Q&A | ✅ Included | ✅ Included | | Saturday Bonus Day (live + lifetime recording) | — | ✅ Included | | Unlimited Quota during the summit | — | ✅ Included | | Full Search Atlas summit library (every prior summit on demand) | — | ✅ Included | | MCP Training recording | — | ✅ Included | | Hyperdrive Credits | $100 | $200 | ❓ Quick Answers - What's the main difference between VIP and Platinum? - Both include lifetime access to the 4 main summit days and After Hours + Q&A. Platinum adds the live Saturday Bonus Day (with lifetime recording), Unlimited Quota during the summit, the full library of every prior summit, the MCP Training recording, and double the Hyperdrive Credits. - Do I keep the recordings forever? Yes — recordings come with lifetime access on both tiers. - Can I get the Saturday Bonus Day on VIP? No. The Saturday Bonus Day is Platinum-only.

💳 Refunds for Duplicate Summit Offer Charges

📌 Overview During special promotions like the Summit event, you may be presented with several offers as you move through the checkout process. Each offer is a separate product with its own price. Because these offers are presented one after another, some customers accept more than one without realizing the charges are cumulative rather than a single bundled price. This article explains why you may see multiple receipts and how to request a refund if you were charged for offers you did not intend to buy. 🧾 Why You Received Multiple Receipts Summit checkout flows often include a main offer followed by one or more additional add-on offers. These Summit add-on offers are designed to stack — higher tiers (for example, VIP and Platinum) are added on top of the main offer rather than replacing it. Here is what typically happens: - You accept the main offer (for example, a plan advertised at a set price). - After that, you are shown one or more follow-up offers, each on its own screen. - Accepting each follow-up offer adds a separate charge to your card. - Each accepted offer generates its own receipt, which is why you may see several charges in a row. This means the totals are added together. If you expected one price but accepted multiple offers, your card was charged the combined amount rather than a single flat fee. For example, customers have expected a single advertised total (such as $197) but instead received several separate receipts in a row — one for each offer they accepted. 🔍 How to Confirm What You Were Charged Before requesting a refund, it helps to review exactly what you purchased. This makes the process faster for everyone. 1. Check your email inbox for the receipts you received. Each receipt lists the offer name and amount. 2. Note the date and time of each charge. 3. Compare the receipts to the offers you remember accepting. 4. Identify which charges you did not intend to make. Please use your emailed receipts as the source of truth for what you were charged. Summit special-offer pricing did not always appear correctly in the platform dashboard, QuickPay, or your Stripe upcoming invoice (a known issue that has since been resolved), so the emailed receipts are the most reliable record. Having this information ready will help our team locate your account and process your request quickly. 💸 How to Request a Refund If you were charged for one or more offers you did not intend to purchase, you can request a refund directly from our team. Please have the following details ready: - The email address associated with your account. - The receipts or transaction amounts you would like refunded. - The date each charge appeared. - A short note explaining which charges you did not intend to accept. Our team will review your request, confirm the charges, and process any eligible refund back to your original payment method. Refunds typically take a few business days to appear on your statement, depending on your bank or card provider. ⚠️ Known Limitation: Buying the Same Annual Plan You Already Have If you are already on an annual plan and attempt to purchase that same annual plan again as a Summit special offer, this is not currently supported. This is a recognized limitation that our team has investigated, and enabling this scenario is not planned at this time. If you intended to take advantage of a Summit offer for the plan you already hold and a charge did not apply as expected, contact our team using the details above so we can review your account and address any duplicate or incorrect charge. ✅ Tips to Avoid Duplicate Charges To prevent unexpected charges during future promotions, keep these tips in mind: - Read each offer screen carefully before accepting. Each one is a separate product with its own price. - Look for buttons that let you decline or skip an offer if you do not want it. - Remember that advertised promotional prices usually apply to a single offer, not the entire series of offers. - Watch for confirmation screens and receipts as you go, so you always know what has been charged.

🎁 Redeeming Your Summit Bonus Hyperdrive Credits

🎯 What This Article Covers If you attended a Search Atlas summit, you may be entitled to bonus rewards such as 50 Hyperdrive credits, MCP training access, or an unlimited quota offer. This guide explains where to find your gift link, how to redeem it, and what to do if you signed up using a different email address than the one on your subscription. ✅ Before You Start Summit bonuses are tied to the email address you used to register for the summit. To redeem successfully, make sure of the following: - You have upgraded your subscription, as bonus credits typically apply to active paid plans. - You know which email address you used when registering for the summit. - You know which email is linked to your active platform account. If these two emails are different, your bonus may not appear automatically. See the troubleshooting section below. 🔗 Where to Find Your Gift Link The summit bonus gift link is usually delivered in one of these places: 1. The confirmation message shown immediately after you registered for the summit. 2. The summit landing page or thank-you page provided during the event. 3. Any official summit announcements shared with attendees. Open the gift link while logged in to the platform with your active account so the reward can be applied directly to it. 🚀 How to Redeem Your Hyperdrive Credits Follow these steps to redeem your bonus: 1. Log in to your Search Atlas account using the email linked to your active subscription. 2. Confirm your subscription upgrade has been completed and is active. 3. Open the summit bonus gift link in the same browser session. 4. Follow the on-screen prompts to confirm and apply your 50 Hyperdrive credits. 5. Check your Hyperdrive credit balance to confirm the credits have been added. 🎓 MCP Training and Unlimited Quota Offer Some summit promotions include extras such as MCP training access and an unlimited quota offer. These benefits are applied to the account that redeems the summit bonus. To make sure they are added correctly: - Redeem the bonus on the account you actively use day to day. - Confirm your subscription is upgraded before redeeming, as some offers require an eligible paid plan. - Allow a short time for the benefits to appear in your account after redemption. 🛠️ Troubleshooting: Different Emails or Missing Link The most common issue is registering for the summit with one email and upgrading the subscription under a different email. When this happens, the bonus may not match your active account automatically. Here is what to do: 1. Note both email addresses: the one used for the summit and the one on your active subscription. 2. Confirm your subscription upgrade is complete. 3. If you cannot locate the gift link, or the credits do not appear after redeeming, gather your account details and reach out through live chat. Our team can verify your summit registration, confirm eligibility, and manually apply the 50 Hyperdrive credits, MCP training, and unlimited quota offer to the correct account. 💡 Tips to Avoid Issues - Use the same email for the summit and your subscription whenever possible. - Save your gift link as soon as you receive it. - Redeem promptly, as some bonuses are time-limited. - Always redeem while logged in to your active account. 💬 Need More Help? If you need further assistance, click the chat icon in the bottom-right corner of the platform and type "Human Teammate" to start a live chat with a member of our team Please have both email addresses ready so we can quickly locate your summit registration and apply your rewards.

🌐 AI Search Summit: How 15,378 Companies Are Getting Found in the New Era of Search

⚡ Search is evolving at lightning speed. You don’t need new hacks. What you need is the one thing every marketer, founder, and agency is chasing right now: ✅ Visibility Search now blends AI Answers with organic and traditional results, and the pace is too fast for manual work. Most teams can’t keep up. The problem isn’t knowing what changed — it’s having a system that helps you stay visible when everything moves quickly. This summit isn’t about overwhelming you with theory or another list of ranking factors. It’s about showing you what’s possible when you combine the right strategy with agentic systems that handle the work you shouldn’t be doing by hand. 🚀 What you’ll walk away imagining (and building) - Your business showing up in ChatGPT, Gemini, and Google alongside the biggest brands in your niche - Your content being the one AI chooses when customers ask who to trust - Building authority while everyone else is still trying to understand what changed - Automating execution so you save tons of time That’s the power of modern search when strategy and execution work together, and the AI Search Summit shows you how to make it happen step by step. 📅 Event details Dates: February 23–27, 2026 Time: 1:00 PM EST | 10:00 AM PST Duration: 3 hours per day Location: 100% virtual & free Format: 5 Days | Live Training | Get Found Everywhere People Search 🧠 We built the framework. You get the results. Manick and Arman spent years engineering the systems behind real visibility in Google and AI-driven search, testing what works, cutting what doesn’t, and automating the parts that slow teams down. They distilled all of that into one goal: To make getting found across AI and traditional search simpler, more repeatable, and less dependent on manual effort. Whether you’re running client campaigns, growing your own brand, or trying to future-proof how people discover you — this summit was built for you. 🎤 Guided by Manick Bhan & Arman Advani Together, Manick and Arman have helped thousands of marketers, founders, and agencies build visibility systems that actually work in Google and AI search. Now they’re bringing those frameworks live, cutting through the noise and showing what actually drives results. Without the overwhelm. ✅ This free event is built for you if… 1. You’re an agency owner, marketer, or founder who knows SEO is changing — and you don’t want to get left behind 2. You’ve seen AI reshaping how people search, but you’re not sure how to make your brand show up inside it 3. You want a simple, proven system that connects what already works in Google with what’s emerging in AI search 4. You’re ready to build visibility that lasts — in both the search results and the AI answers people trust most 📌 Note on dates This announcement contains two date ranges in the source copy: - The summit details above list February 23–27, 2026 - There is also a line that says: “We can’t wait to see you February 16th–20th…” If this is going live publicly, you may want to reconcile that mismatch — but both references are included here exactly as provided. ⭐ VIP: Remove every limit while you learn the system ($97) Your free ticket is locked in. But here’s what usually happens next… Most people who join challenges get excited but fall behind: - They miss sessions - They lose momentum - They leave empty-handed That’s the difference between general access and VIP: General = Information VIP = Implementation VIP gives you session recordings, private community access, and virtually unlimited quota during the event so you can implement without slowing down or running out of credits. ✅ VIP is $97 ⚠️ Go VIP early — the price increases when we go live. 💎 Why upgrade to VIP? For less than an office coffee run, here’s what you get: 🎥 Session recordings Rewatch every session on your schedule. 🎙️ VIP Q&A access Get your most important questions answered so you don’t get stuck guessing. ⚡ 100 Hyper Drive Credits ($100 value) Instantly boost your site’s authority with publish-ready backlinks and CloudStacks. 🧪 30 days of Search Atlas (new customers only) Start executing with the first ever agentic marketing tool. 🚀 Event-only unlimited quota Get virtually unlimited OTTO quota during the event so you can run tasks, test ideas, and follow along without hitting limits or waiting for credits to reset. VIP price: $97 CTA: Upgrade now — price increases when we go live. 📦 Everything you get with VIP (full list) 1. Session Recordings (Lifetime Access) 2. Exclusive VIP Q&A 3. 100 Hyper Drive Credits ($100 Value) 4. 30 Days of Search Atlas (New Customers Only) 5. Unlimited Event Quota (virtually unlimited quota usage during the event) 🧾 VIP terms (as provided) As a Challenge VIP you get: - Lifetime access to daily session recordings - VIP-only Q&A - 100 Hyper Drive Credits ($100 Value) - Your first month of Search Atlas Growth Plan free ($199 Value, new customers only) When you buy, you start a 30-day test drive of Search Atlas; you can cancel anytime via Billing or email. If you don’t cancel before the test drive ends, you’ll be billed a monthly fee going forward, and you agree to the TOS and Privacy Policy. 🛍️ Limited time offers 🤖 AI Search Custom GPT Pack — $27 Get 4 challenge-ready GPTs for listicles, comparisons, reviews, and factual structure built to help you create AI-optimized content faster during the event. ($100 Value) 🚀 200 Hyper Drive Credits — $147 Turn credits into real, publish-ready backlinks that fuel your site’s authority. Strengthen visibility, improve indexing, and give your pages the trust signals needed to rank in Google and AI results. ($200 Value) ❓ Frequently asked questions How long are the daily sessions? Sessions will run for 2.5–3 hours for all challenge participants. If you’re a VIP, you’ll be able to stick around longer to get your individual questions answered. Is this challenge beginner-friendly? Absolutely. This challenge is designed for marketers of all skill levels and gives you step-by-step instructions to get found in LLMs. How does the Search Atlas trial work? All challenge members will be prompted to sign up for a 7-day trial of Search Atlas to work along with Manick during the challenge. VIP members are given an extended 30-day trial (new customers only). What’s your refund policy? If you decide the Challenge isn’t right for you within 48 hours of the first Challenge session starting, let us know and we’ll process a refund. ✅ Quick recap - AI Search Summit: Learn how to get found in AI Answers + traditional search using agentic workflows - Dates: Feb 23–27, 2026 (also contains a Feb 16–20 mention in source copy) - Time: 1PM EST | 10AM PST - 3 hours/day, virtual & free - VIP ($97): recordings, Q&A, community, credits, trial perks, unlimited event quota - Add-ons: GPT pack ($27), 200 Hyper Drive Credits ($147) Search isn’t slowing down. It’s accelerating, blending AI answers with traditional rankings in ways most teams are still trying to understand. The difference between brands that disappear and brands that dominate isn’t luck. It’s systems. When strategy connects with agentic execution, visibility stops being reactive and becomes predictable. You’re no longer chasing updates, you’re building a framework that adapts as search evolves. The AI Search Summit isn’t just another event. It’s a working blueprint for getting found, in Google, in AI answers, and wherever people search next. We’ll see you there.

AI Search Summit: Circle Account & Day 1 Homework

🗺️ Overview The AI Search Summit uses two separate platforms: Search Atlas (the SEO tool you already have) and Circle (a community platform where Summit content, homework, and discussions are hosted). These are different accounts. You need both to participate fully in the Summit. 🔵 What Is a Circle Account? Circle is an independent community platform — it is not part of Search Atlas. Your Search Atlas login will not work on Circle. The Summit uses Circle to host: - Live session replays and resources - Daily homework assignments - Community discussion threads - Announcements from the Search Atlas team You must create a separate Circle account using the invitation link provided in your Summit pre-event checklist email. ✅ How to Create Your Circle Account 1. Open the Summit pre-event checklist email you received after registering for the AI Search Summit. 2. Locate the step that directs you to join the Circle community and click the invitation link included there. This link is unique to the Summit — do not use the general Circle website to sign up. 3. On the Circle sign-up page, enter your name and email address. Use the same email address you registered for the Summit with to ensure your access is recognised. 4. Create a password and complete any profile fields requested. 5. Submit the sign-up form to create your account. 6. Check your email inbox for a Circle verification message and confirm your address. 7. Once verified, you can log in to Circle and access the Summit space using the invitation link or by navigating to the Summit community inside Circle. Important: If you do not have the pre-event checklist email, check your spam or promotions folder. Search for sender terms such as "Search Atlas Summit" or "Circle." If you still cannot find it, contact the team using the chat widget below. 📝 Day 1 Homework: Creating a Press Release The Day 1 homework assignment asks you to create a press release using Search Atlas. This task is completed inside the Search Atlas platform — not inside Circle. Circle is where you submit or share your completed homework; Search Atlas is where you build it. 🛠️ How to Complete the Press Release Homework 1. Log in to your Search Atlas account at the platform URL you normally use. 2. Refer to the Day 1 homework instructions posted in your Circle community space for the specific tool and steps to use — the instructions there will tell you exactly which Search Atlas feature to open and what inputs to provide. 3. Follow the homework brief to generate and review your press release draft. Edit as needed. 4. Once your press release is ready, return to Circle and follow the submission or sharing instructions provided in the Day 1 homework post. If you have any trouble accessing Circle, finding your invitation email, or completing the homework steps, please reach out to our support team using the chat widget below — we're happy to help.