This article explains why short Google Maps links (like https://maps.app.goo.gl/...) are rejected in the Cloud Stack builder and what format you need to use instead so your map embeds correctly.
🔍 Common Causes
The Cloud Stack Google Maps field does not accept shortened or redirected URLs. The two formats that cause this error are:
- Short share links — e.g. https://maps.app.goo.gl/k5vf28ep5cenzbwt7
- Standard browser URLs — e.g. https://www.google.com/maps/place/...
The field requires a raw iframe embed code generated directly from Google Maps, not a link copied from your browser or the share button.
🛠️ Step-by-Step
- Go to Google Maps (maps.google.com) and search for the business or location you want to embed.
- Click the business listing or pin to open its detail panel on the left side of the screen.
- Click the Share button (the icon that looks like an arrow pointing outward).
- In the Share dialog, select the Embed a map tab — do not use the "Copy link" tab.
- Choose your preferred map size from the dropdown (any size is acceptable).
- Click Copy HTML. This copies the full
<iframe>embed code to your clipboard. It will look similar to:<iframe src="https://www.google.com/maps/embed?pb=..." width="600" height="450" ...>``</iframe> - Paste the full iframe embed code into the Google Maps field inside your Cloud Stack property builder.
✅ How to Confirm It Worked
After pasting the iframe embed code, the Cloud Stack builder should accept the input without showing a validation error. To verify the map is rendering correctly:
- Save or publish the Cloud Stack property.
- Open the live Cloud Stack URL in your browser.
- Scroll to the map section — you should see an interactive Google Map displaying the correct location, not a broken image or blank space.
- If the map is visible and the location pin is accurate, the embed has been applied successfully.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.