🔍 Overview

Brand Vaults is where Search Atlas stores all your client workspaces. You can remove a client entirely or archive them to keep their data without it appearing in your active list. This article explains exactly where to find Brand Vaults in the platform and how to manage your clients.

Important navigation note: Brand Vaults is not located in the left sidebar. It is accessed via the Apps icon in the top-right corner of the platform. If you previously saw a "Brands" option in the sidebar, that location no longer exists — Brand Vaults is the updated replacement.

📍 How to Access Brand Vaults

1. Log in to your Search Atlas account.
2. Look for the More Features icon in the top-right corner of the platform (grid icon, next to your account menu).
3. Click it to open the More Features menu.
4. Select Brand Vault from the list of available apps.
5. Your full list of client workspaces will load on the screen.

🗑️ How to Remove a Client

Removing a client permanently deletes their workspace and all associated data. This action cannot be undone. Only proceed if you are certain you no longer need the client's data.

1. Access Brand Vaults using the steps above.
2. Locate the client workspace you want to remove.
3. Click the three-dot menu (⋯) or options icon next to the client's name.
4. Select Delete or Remove from the dropdown menu.
5. A confirmation prompt will appear. Read the warning carefully, then confirm the deletion.
6. The client workspace will be permanently removed from your account.

Note: If you only want to hide the client from your active view without losing their data, consider archiving instead of deleting.

📦 How to Archive a Client

Archiving keeps all of the client's data intact but removes them from your active workspace list. This is useful for paused or seasonal clients.

1. Access Brand Vaults using the Apps icon in the top-right corner.
2. Find the client workspace you want to archive.
3. Click the three-dot menu (⋯) next to the client's name.
4. Select Archive from the dropdown options.
5. The client will move to your archived list and will no longer appear in your active Brand Vaults view.

♻️ How to Restore an Archived Client

If you need to reactivate a previously archived client, you can restore them at any time.

1. Open Brand Vaults via the Apps icon (top-right).
2. Look for an Archived filter or tab within Brand Vaults.
3. Select the archived client you want to restore.
4. Click the three-dot menu (⋯) and choose Restore or Unarchive.
5. The client workspace will return to your active list immediately.

⚠️ Common Mistakes to Avoid

• Looking in the left sidebar: Brand Vaults is only accessible via the Apps icon (top-right). There is no "Brands" option in the left sidebar — that navigation was part of an older version of the platform.
• Deleting instead of archiving: If there is any chance you will need the client's data in the future, always archive rather than delete.
• Skipping the confirmation prompt: The deletion warning exists for a reason. Take a moment to confirm you have selected the correct client before finalising.

💬 Need More Help?

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.