📋 What happens when distribution fails?
A failed press release distribution should be reviewed before any further submission. The confirmed resubmission steps are not available in this guidance.
🔎 What to check before trying again
- Identify the affected press release and distribution channel.
- Record the exact failure message or status shown for that channel.
- Check whether the distribution is still processing or has finished failing.
- Avoid repeatedly submitting the same release while the status is still processing.
✅ What can I do next?
- Review the failure details and confirm whether the release or selected channel needs attention.
- Do not create a duplicate submission unless a confirmed resubmission procedure is provided.
- Prepare the release name, affected channel, exact error message, and time of the failure when requesting assistance.
Because the confirmed resubmission procedure is not available here, use the recorded failure details to request guidance rather than assuming that another submission will resolve the issue.
💬 Need help with a failed channel?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.