📌 Before you begin
OTTO pixel installation on GoHighLevel AI Studio may not be automatic. GoHighLevel’s platform detection can miss a pixel added through its embed layer, so you may need to add the pixel manually and allow time for OTTO to detect it.
Make sure you can edit the correct GoHighLevel site or sub-account and access the OTTO pixel code in Search Atlas.
🔧 Add the pixel to GoHighLevel AI Studio
- In Search Atlas, open the project that matches your GoHighLevel site and locate its OTTO pixel code or installation instructions.
- In GoHighLevel, open the AI Studio site you want to connect and find the site’s embed or custom code settings.
- Add the OTTO pixel code using GoHighLevel’s embed layer. Follow GoHighLevel’s instructions for where to place site-wide code, if available.
- Save your changes and publish or update the site so the pixel is present on the live pages.
🔍 Check whether OTTO detects the pixel
Return to Search Atlas and check the project’s pixel or installation status. Detection may not happen immediately, so allow some time for OTTO to scan the live site, then check again.
If the pixel is still not detected, confirm that the code was saved in the correct site or sub-account, that the site was published, and that the pixel appears on a live page. A successful installation may still be missed by the scanner when the code is added through GoHighLevel’s embed layer.
👥 Bring in a teammate
You can involve a teammate who has access to the GoHighLevel site to help add or check the embed code. Coordinate with them to confirm which site or sub-account is being updated, and ask them to publish the change before you check detection in Search Atlas.
💬 Get help with detection
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.