🔍 Why visitors see “Invitation required”
The embedded Site Analysis Lead Capture Widget is designed for public visitors. Visitors should not need an invitation or a Search Atlas login to use it.
If an unauthenticated visitor sees “Invitation required,” your widget is affected by a known guest-access issue tracked as WL-476. This issue is currently marked In Release, so the fix may not yet be available in your environment.
⚙️ Can I turn off the invitation requirement?
No. There is currently no widget setting or embed-code option that removes this prompt. The invitation requirement is caused by the known guest-access issue, not by an incorrect iframe configuration.
✅ Check your embedded widget
- Open your website in a private or incognito browser window.
- Confirm that you are signed out of Search Atlas.
- Load the page containing the embedded widget.
- Test the widget as a public visitor.
If the widget works while you are signed in but shows “Invitation required” when signed out, this confirms the guest-access issue.
🚀 What you can do now
- Keep the current embed in place while the fix is being released.
- Test the widget periodically in a private browser window.
- Avoid asking visitors to create a Search Atlas account or request an invitation; that is not the intended experience.
- If the issue continues after the fix reaches your environment, contact the team through the platform chat.
💬 Need help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.