🔍 What the error means
When testing the Site Analysis lead capture widget, guests may see an error such as “Logo Invitation Required — Registration on this domain is by invitation only.” This means the widget is currently restricting unauthenticated visitors from submitting a lead.
⚙️ Why this happens
The widget currently works for authenticated visitors, but guest submissions can fail because of a known product issue tracked as WL-476. The issue is in development.
✅ How to test the widget
- Sign in to Search Atlas.
- Open the page containing your Site Analysis lead capture widget.
- Test the widget while authenticated.
- Submit the form and confirm that the lead is recorded as expected.
🚫 What you cannot change
There is currently no documented customer-side setting that removes the invitation-only restriction for guest visitors. Changing the widget configuration or domain settings will not resolve this known issue.
📌 Recommended next steps
- Use an authenticated Search Atlas session when testing the widget.
- Do not treat the invitation error as a problem with your form data or domain setup.
- Retest guest submissions after the issue is resolved.
💬 Need help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.