🛍️ Before you begin
Make sure you have administrator access to both your Search Atlas account and Shopify store. Keep your Shopify store address available, including the .myshopify.com domain.
🔌 Connect Shopify
- Sign in to Search Atlas.
- Open Coworker from the left sidebar.
- Select the Connectors tab.
- Choose Shopify from the available CMS connectors.
- Enter your Shopify store address when prompted, then select Connect.
- Review the requested permissions and approve the connection in Shopify.
- Return to Search Atlas and wait for the connector status to show as connected.
✅ Verify the connection
Open Coworker → Connectors and confirm that Shopify is listed as connected. If Search Atlas displays a project or store selection, choose the Shopify store you want to use and save your selection.
After connecting, allow time for Search Atlas to retrieve your store data. Refresh the connector page if the status does not update immediately.
🛠️ Troubleshoot connection issues
- Confirm that you used the store’s .myshopify.com address rather than a customer-facing domain.
- Check that you are signed in to the correct Shopify account and have administrator permissions.
- Remove extra spaces from the store address and try again.
- If Shopify opens in another browser tab, complete the authorization there before returning to Search Atlas.
- Return to Coworker → Connectors and refresh the page to check the latest status.
- If the connector is already linked to another Search Atlas project, disconnect it there before connecting it to a new project.
🔄 Reconnect or update Shopify
To refresh an existing connection, open Coworker → Connectors, select the Shopify connector, and follow the authorization prompts again. Reauthorization can resolve expired permissions or changes to your Shopify account.
💬 Get help
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.