We fixed an issue affecting shared public reports that include Google Business Profile (GBP) data. Public report pages now load more reliably, so anyone you share a report with sees a cleaner, error-free experience.
✨ What's New
Previously, when someone opened a public Report Builder link, the page tried to request Google Business Profile summary and detail information that isn't available to public viewers. These requests failed behind the scenes and could cause GBP sections to behave unpredictably or load incorrectly.
Public reports no longer make these unnecessary requests. The result is a smoother, more dependable viewing experience for clients, stakeholders, and anyone else who opens your shared report link.
🛠️ How to Use It
You don't need to change any settings. The fix applies automatically to all public reports. To confirm it's working:
- Open Report Builder in your Search Atlas dashboard.
- Select a report that includes Google Business Profile sections.
- Copy the public share link for the report.
- Open the link in a new browser window or a private/incognito window.
- Check that the report loads fully, including any GBP sections.
📋 What to Expect
- Existing public report links continue to work with the same URLs. You do not need to re-share them.
- Public reports should load GBP sections without errors.
- Reports viewed while logged in to your Search Atlas account are not affected by this change.
- If a public report still looks incomplete, try refreshing the page or clearing your browser cache before contacting us.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.