📌 Overview
After adding your websites to Search Atlas as a publisher, you may expect orders to arrive right away. In practice, orders are placed by buyers who choose sites from the marketplace. They are not manually assigned to publishers, and the number of sites you add does not guarantee an order. This article explains how orders reach publishers and what you can do to improve your chances.
🔍 How Publisher Orders Work
- Buyers browse the available sites and select the ones that fit their campaign goals, budget, and niche.
- An order is created only when a buyer chooses your website and places a request.
- Orders cannot be assigned or reserved for a publisher on request, so the support team is unable to hand out orders to new accounts.
- It is normal for a newly added site to wait some time before its first order.
⏳ Common Reasons You Have Not Received Orders Yet
- Site not yet approved or active: Newly added websites may need to be reviewed or verified before they are visible to buyers.
- Incomplete site details: Missing category, language, country, or other information makes it harder for buyers to find your site.
- Pricing: Prices that are high compared to your site's metrics and niche can reduce buyer interest.
- Site metrics and quality: Buyers often filter by authority, traffic, and content quality, so sites with lower metrics may appear in fewer results.
- Niche demand: Some topics and categories receive more requests than others.
- Restrictive content policies: Limits on topics or link types may narrow the number of buyers who can use your site.
✅ Steps to Improve Your Chances of Getting Orders
- Open your publisher dashboard and check the status of each website you added.
- Confirm that every site is approved, active, and available for orders.
- Complete all site details, including category, language, country, and any content guidelines.
- Review your pricing and compare it to the quality and traffic of each site.
- Make sure your content guidelines and turnaround expectations are clear and reasonable.
- Check that your site is accessible, loads properly, and has fresh, high-quality content.
- Check your account notifications regularly so you can respond quickly when an order arrives.
⚡ Tips for Handling Your First Orders
- Respond to new orders promptly, since fast response times help build a good reputation.
- Follow the buyer's requirements and your own published guidelines closely.
- Deliver on time and at the expected quality so buyers return and recommend your sites.
- Keep your site information up to date as your metrics and content change.
🚫 What Support Can and Cannot Do
- Can do: Help you check why a site is not showing as active, review your site setup, and answer questions about how the publisher process works.
- Cannot do: Assign or guarantee specific orders, since orders depend on buyer demand and selection.
💬 Need Further Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.