📌 Overview
When you create a Brand Vault project, you choose a target country. This setting controls the location your brand data is analyzed for. If you picked the wrong country by mistake, such as the USA instead of a European market, you can fix it. This article explains your options and what to do if you deleted the project and now see a message saying the project already exists.
🔍 Why You See the Project Already Exists Message
Brand Vault identifies a project by its brand or domain. If you try to add the same brand again, the platform may treat it as a duplicate. This can happen when:
- The original project was not fully removed, or the deletion is still being processed.
- Another project with the same brand or domain exists in your account, or in another workspace you can access.
- A teammate on your account already created a project for the same brand.
This message does not mean your data is lost. It means the platform found a matching project and is blocking a second copy.
🛠️ Step 1: Check for an Existing Project
Before you try anything else, make sure the project is really gone.
- Open Brand Vault from the main menu.
- Look through your full project list, including any filters or search results that might hide projects.
- Check whether you are in the correct workspace or account.
- If the project is still listed, open its settings and look for the target country option.
✏️ Step 2: Edit the Target Country if Possible
If your project is still in the list, you may not need to delete and recreate it.
- Open the project.
- Go to the project settings.
- Find the Target Country field.
- Select the correct country and save your changes.
If the field is locked or cannot be changed, the country is fixed once the project is created. In that case, move on to Step 3.
🔄 Step 3: Recreate the Project With the Right Country
If the country cannot be edited and the project no longer appears in your list, try recreating it.
- Wait a few minutes after deleting, then refresh the page.
- Click to add a new project in Brand Vault.
- Enter your brand or domain exactly as before.
- Select the correct target country before you confirm.
- Save the project.
If you still see the already exists message, the original record is likely still linked to your brand. Our team can release or update it for you (see the last section).
🇪🇺 Choosing a Country When You Target Europe
Europe is a region, not a single country. Brand Vault targets one country at a time, so you will need to pick a specific market.
- Choose the main country where most of your customers are, such as Germany, France, Spain, or the UK.
- If you serve several European markets, plan one project per country, where your account allows it.
- Pick the country that matches the language and search engine you care about most.
✅ Tips to Avoid This in the Future
- Check the target country before you click save on a new project.
- Edit the project settings first instead of deleting the project.
- Keep a list of your projects and their countries so teammates do not create duplicates.
- Avoid deleting a project until you have confirmed that the country cannot be edited.
💬 Still Seeing the Error?
If you cannot find the original project, cannot edit the country, and still get the already exists message, our team can check the project record and help you set it up with the correct country. Please have your brand or domain name and the country you want ready.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.