👋 Overview
Publishers often ask three questions: how to get a website's traffic numbers updated, how payouts work, and what to do when no orders are coming in. This article covers all three and gives you a checklist to follow before contacting support.
📈 Why Your Traffic Metrics Matter
Advertisers and SEO teams browse the marketplace and filter sites by quality signals. Traffic is one of the most important. If your site's traffic is shown as low, outdated, or missing, it may be filtered out of searches or skipped in favor of similar sites with stronger numbers.
The metrics buyers usually look at include:
- Organic traffic: the estimated monthly visits your site gets from search engines.
- Domain authority or rating: a score that estimates how strong your site's backlink profile is.
- Topic or category: the subject area your site covers.
- Language and country: where your audience is based.
- Price: what you charge for a placement.
🔄 How to Request a Traffic Metric Update
Traffic figures are usually pulled from third-party data sources and refreshed on a schedule, so they may lag behind your real numbers. If you believe your site's traffic is out of date, follow these steps:
- Open your publisher site list in the platform and find the site in question.
- Note the traffic number currently displayed.
- Gather proof of your actual traffic, such as a screenshot of your Google Analytics or Google Search Console performance report covering the last 3 to 6 months.
- Make sure the screenshot shows the site name or property, the date range, and the traffic figure clearly.
- Open the chat widget and send us the site's domain name, the current displayed traffic, and your proof. Our team will review it and update the metric where appropriate.
Tip: Only submit accurate data. Metrics that don't match independent sources can lead to a site being removed from the marketplace, and buyers who feel misled are unlikely to order again.
🛒 Why You May Not Be Getting Orders
A long gap without orders is common and usually has a fixable cause. Check the following:
- Outdated or low traffic figures: Buyers filter by minimum traffic. If your number is too low, your site won't appear in their results.
- Price too high for your metrics: Sites with similar traffic and authority but lower prices tend to be chosen first.
- Missing or incorrect category: If your site is in the wrong category, buyers searching for your topic will not find it.
- Narrow or unclear niche: Very general sites compete with many others. Sites with a clear focus are easier to match to a buyer's campaign.
- Slow responses: Buyers prefer publishers who accept and complete orders promptly. Pending orders left unanswered can lower your chances of future orders.
- Site quality issues: Thin content, too many outbound links, or a site that looks inactive can put buyers off.
🏷️ Which Categories Get the Most Orders?
Order volume changes with buyer demand, so no single category is guaranteed to perform best. In general, buyers tend to look for sites in these areas:
- Business, marketing, and finance
- Technology and software
- Health and wellness
- Travel, lifestyle, and home
- Local and regional news or niche publications
The best approach is to choose the category that honestly matches your content. Placements on topically relevant sites are more valuable to buyers than placements on sites that cover everything. If your site covers several topics, pick the one where most of your content and traffic sits.
🚀 How to Get More Orders: Checklist
- Refresh your metrics: Request a traffic update if your numbers are out of date.
- Review your category: Make sure it matches your main content.
- Check your pricing: Compare your price with sites of similar traffic and authority, and consider a competitive price while you build up order history.
- Keep your site active: Publish new content regularly so the site looks healthy.
- Respond quickly: Accept, reject, or complete orders without delay.
- Keep guidelines clear: Make sure your content requirements are easy to understand so buyers know what to expect.
- Add more suitable sites: If you own several quality sites, listing them gives buyers more ways to find you.
💰 How Payouts Work
Publishers are generally paid for orders that have been completed and approved. A few points to keep in mind:
- Payment is tied to completed orders. Orders that are pending, rejected, or cancelled are not paid out.
- Your earnings and payout status can be reviewed in your publisher account.
- Make sure your payout details are complete and correct so your payment is not delayed.
- If a completed order does not appear in your earnings, send us the order ID and the site name so we can look into it.
Exact payout timing and requirements may vary, so check the details in your account for the most current information.
🧰 Before You Contact Support
To get a faster answer, have these ready:
- The domain name of the site
- The traffic number currently shown in the platform
- A screenshot of your real traffic from Google Analytics or Search Console
- Any relevant order IDs for payout questions
- A short description of what you would like changed
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.