Need to see what you purchased during a specific month, such as September? This article shows you where to find your past charges, how to read them, and what to do if something looks different from what you expected.
📋 What You Can Find in Your Purchase History
Your account keeps a record of the payments made to Search Atlas. For each charge you can usually see:
- Date of the payment
- Amount charged
- Plan or product the payment was for, such as a subscription or an add-on
- Payment status, such as paid or failed
- Invoice or receipt that you can open or download
🔍 How to Find Your September Purchases
- Log in to your Search Atlas account.
- Open your account or profile menu, usually found in the top-right or lower-left corner of the platform.
- Go to Settings, then select the Billing or Subscription section. The exact label may vary slightly depending on your plan.
- Look for Invoices, Billing History, or Payment History.
- Scroll through the list and find the entries dated September 1 to September 30.
- Select an entry to open the invoice or receipt. You can download it for your records.
🧠 How to Read Your Charges
Each line on an invoice shows what the payment covered. Here are a few things that can help when reviewing September:
- Recurring subscription charges appear once per billing cycle. If your plan renews monthly, you will usually see one charge for September.
- Add-ons or extra purchases appear as separate lines or separate invoices, depending on when they were bought.
- Annual plans may not show a September charge at all if your renewal falls in another month.
- Failed or pending payments may be listed but are not charged until the payment succeeds.
🤔 Can't See What You Expected?
If your September purchases are missing or look different than you remember, try these checks:
- Check the account you are logged into. If you have more than one Search Atlas account, the purchase may be under a different login.
- Check your billing date. Your billing cycle may start mid-month, so a charge for a September service could be dated in August or October.
- Check with your team. If a colleague or another team member made the purchase, it may be tied to their account or to a shared workspace.
- Look at the payment method on your bank or card statement. The charge there should show the same date and amount as the invoice.
💬 Ask Our Team for a Summary
If you would like a full summary of everything you bought in September, our team can help you review it. To make this quick, include the following in your chat message:
- The month and year you want to review
- The name or email of the account you log in with
- Any specific charge or amount you want to confirm
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.
💡 Quick Tips for Next Time
- Download your invoices each month and save them in one folder for easy bookkeeping.
- Review your billing section after any plan change or add-on purchase to confirm the new charge.
- If you need invoices for accounting or tax purposes, download them as soon as they become available.