📌 Overview
Publishers sometimes ask us to raise the price on Publication Media orders that have already been placed on their site. For example, a publisher may see several orders at a low rate and ask for a higher rate per article. This article explains how pricing works on existing orders and what your options are.
💡 How Pricing Works on Orders
When a customer places a Publication Media order, the price shown for your site at that moment is the price attached to that order. This keeps things fair for both sides, because the customer has already committed to the order based on the price they saw.
- Existing orders keep the price that was listed when they were placed.
- Future orders use the price currently accepted for your site. A Counter Offer does not change that price until it is accepted, and an increase may be blocked by pricing rules, a 30-day lock, open payouts, or articles still assigned to the site.
- Price changes are not applied backward to orders that are already in progress.
❓ Why Can't the Price Be Changed on Orders Already Placed?
Changing the price after an order is placed would change the terms the customer agreed to. For that reason, existing orders are generally honored at their original price. Asking for a different amount in a message or support conversation does not automatically change the order.
🛠️ What You Can Do
You have several options, depending on what you want to achieve.
- Update your rate for future orders. If your current rate is too low, submit a Counter Offer for your site. New orders use the updated rate only after that offer is accepted.
- Decide on the pending articles. If you do not want to publish at the original price, choose Reject article instead of accepting the work. You can select "Price on publication incorrect" and enter a desired price. Rejecting is better than accepting and then asking for a higher price.
- Ask our team to review your case. If your site was listed at the wrong price by mistake, or you think something was set up incorrectly, our team can look at the specific orders and tell you what is possible.
⚠️ Before You Accept an Order
Check the price on every article before you agree to publish it. Once you claim it and choose Agree to Publish, you are agreeing to publish at that price.
- Confirm the price per article on each order.
- Check the site and requirements, such as word count, whether links must be dofollow, and topic.
- If the price is lower than you want, reject the article and submit a Counter Offer for future orders.
🧾 What to Include When You Contact Us
If you need help with a pricing issue, sharing the right details helps us resolve it faster. Please include:
- The website URL of your publication.
- The order numbers that are affected.
- The price shown on the orders and the price you would like to charge going forward.
- Whether the listed price was set by mistake or you simply want a higher rate.
🙋 Frequently Asked Questions
Can I get a higher price on articles I have already received? In most cases, existing orders keep the price they were placed at. You can reject an article you have not agreed to publish, or ask our team to review your situation. A review does not by itself change the price.
Will my new price apply to everything right away? A new price applies to orders placed after the change. It does not change orders that are already in progress.
Can I ask for a specific amount per post? You can set the price for your site going forward. Whether a different price can be applied to an existing order is something our team reviews case by case. A request does not guarantee a change.
What if I already accepted the orders? Accepted orders are generally completed at the agreed price. If something was set up incorrectly, let our team know and we will look into it.
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.