You open your keyword position history and the graph is blank, even though it showed data before. This is usually caused by a filter, a date range, or a temporary loading issue, and it can normally be fixed in a few minutes. This article explains the most common causes and how to resolve them.
🔎 What the Graph Shows
The keyword position history graph plots how your tracked keywords have ranked over time. For the graph to draw a line, the platform needs ranking data for the date range, location, device, and keywords you have selected. If any of these settings do not match the data available, the graph can appear empty.
❓ Why the Graph Might Show No Data
- The date range has no data. If the selected dates are before tracking began or in a period with no recorded checks, the graph will be blank.
- Filters are too narrow. A specific location, device, search engine, or keyword group may exclude the data you expect to see.
- The wrong project or domain is selected. Switching projects can show a graph with no history if that project has no tracked keywords.
- Keywords were recently added or changed. New keywords need time to collect ranking checks before a line can appear.
- Keywords were removed or paused. If tracking was turned off or the keywords were deleted, the graph may no longer display their history.
- A temporary loading issue. A slow connection, a cached page, or a browser extension can stop the graph from rendering.
- Rankings fell outside the tracked range. If a keyword is not ranking within the tracked positions, there may be no position to plot.
🛠️ Step-by-Step Fixes
Work through these steps in order. Many customers find the graph returns after the first or second step.
- Refresh the page. Reload the page and wait a few seconds for the graph to load fully.
- Check the date range. Widen the range, for example to the last 30 or 90 days, to make sure it includes periods when your keywords were tracked.
- Reset your filters. Clear any location, device, search engine, or keyword filters, then add them back one at a time to find which one hides your data.
- Confirm your project. Make sure the correct project and domain are selected at the top of the page.
- Check your tracked keywords. Open your keyword list and confirm the keywords are still being tracked and have not been removed or paused.
- Clear your browser cache. Clear cached data, then sign in again and reopen the page.
- Try another browser or a private window. This helps rule out extensions, such as ad blockers, that can interfere with graphs.
- Wait and check again. If keywords were just added or updated, ranking data may need some time to appear. Check back later.
💡 Tips to Prevent This Issue
- Use a wider date range when reviewing trends, since short ranges may contain few data points.
- Keep your tracked keyword list up to date and avoid removing keywords you want to monitor over time.
- Note which filters are active before concluding that data is missing.
- Keep your browser updated and temporarily disable extensions if graphs fail to load.
📋 What to Share If the Problem Continues
If the graph is still empty after the steps above, a few details help our team resolve it faster:
- The project or domain name
- The keyword or keywords affected
- The date range and filters you were using
- When you last saw the graph showing data
- A screenshot of the empty graph
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.