⏱️ How long a draft usually takes
A press release draft is saved in Search Atlas as soon as you start it. It does not take a few minutes to appear, and you should not wait hours for it to be created. If you cannot find it, it is either saved under Press Releases, possibly with no title yet, or the start did not finish.
You do not need to keep the page open for the draft to be saved. Refresh Press Releases if you do not see it. Starting another press release creates a separate draft, so check the existing list before you start a second copy.
📍 Where to look for the draft
Open Press Releases from the main menu. Your draft is listed by the headline you saved. If you have not saved a headline yet, the title may be blank. Its status is Draft.
- Confirm you are signed in to the correct account and have the right project selected.
- Open the press release you started rather than creating a new one.
- Open Filters on the Press Releases page and make sure Draft is selected, or choose Select all. Also clear the Brand filter and the search box. A status, brand, or search filter can hide your draft.
- Refresh the page so the latest status loads.
- Search the list using words from your topic or headline.
Open the draft from Press Releases to review and edit the text. Saving a draft does not publish it. It is not distributed until you submit it for review and it is approved for publication.
🔎 If you still cannot see it
- Refresh the Press Releases page, then open Filters and check the Status options, including Draft.
- Confirm the project, site, and account match the ones you used when you started the release.
- If AI generation fails, the press release remains a Draft and you will see an error in the editor, such as a message that AI generation is unavailable. The failure does not replace the draft with an Error or Failed status. Open the draft and try generation again, or write the release yourself.
- Try another browser or a private window in case an old page is cached.
- Do not start a duplicate unless the original shows as failed or is missing after these checks.
If you started a press release and it never appears in Press Releases after you refresh and check the Draft filter, contact support. There is no generating status to wait on.
💬 Get help in the platform
If you need further assistance, open the chat widget in the bottom-right corner of the platform and send your message. A member of our support team will reply in the chat.
Include the project or site name, the press release topic, the approximate time you started it, and the status you see. That helps support locate the draft quickly.