💡 Overview
If your Atlas Agent credits ran out sooner than expected, you are not alone. This article explains what uses credits, how to review your usage and quota logs, and how to request a detailed breakdown. It also covers ways to make your credits last longer.
🔍 What Are Atlas Agent Credits?
Atlas Agent credits are the allowance that powers your Atlas Agent activity. Each time the Agent works on a request for you, it draws from your credit balance. Larger or more complex requests generally use more credits than short, simple ones.
When your balance reaches zero, the Agent may pause or limit new requests until your credits renew or you add more.
🔥 Why Credits Can Run Out Quickly
Credits are often used faster than people expect. These are the most common reasons:
- Multiple team members: If several people share one account or workspace, everyone's Agent activity draws from the same pool.
- Large, multi-step requests: Asking the Agent to analyze many pages, keywords, or sites in one request can use a lot of credits at once.
- Repeated or retried requests: Re-running the same request, or rephrasing it several times to get a better answer, uses credits each time.
- Long conversations: Extended back-and-forth chats can use more credits than a single focused question.
- Bulk or repetitive tasks: Running the same kind of task across many projects or pages adds up quickly.
- Multiple projects or sites: Activity across several projects in one account all counts toward the same balance.
📊 How to Review Your Credit Usage
Follow these steps to see where your credits went:
- Log in to your Search Atlas account.
- Open your account or workspace settings and look for a section related to usage, quota, or billing.
- Check your current balance, your renewal date, and how many credits you have used in the current period.
- If a quota or usage log is available, open it and review the entries by date.
The exact layout can differ depending on your plan and platform version. If you cannot find these views, the support team can help you locate them or pull the information for you (see below).
🧾 What Quota Logs Help You Understand
Quota logs are a record of activity that counted toward your limits. When reviewing them, look for:
- Date and time: When the activity happened. Look for sudden spikes on a specific day.
- Type of activity: What kind of request or task used credits.
- Amount used: How many credits each action or group of actions consumed.
- Account, user, or project: Where the activity came from, if this detail is available on your plan.
Comparing these entries with what your team was working on during those days is usually the fastest way to find out what used the most credits.
🛠️ How to Request a Detailed Usage Report
If you need a full breakdown of how your credits were used, our team can help. To speed things up, have this information ready:
- The email address on your Search Atlas account.
- The date range you want reviewed, such as the current billing period or the last 30 days.
- The project or site names involved, if you know them.
- Any dates when you noticed unusually fast credit use.
- Whether other team members use the same account.
With these details, the team can review your quota logs with you and explain what drove your usage.
🚀 Tips to Make Your Credits Last Longer
- Be specific: Clear, focused requests tend to need fewer retries and follow-ups.
- Break up large jobs: Start with a small sample, confirm the result is what you want, then scale up.
- Avoid duplicate runs: Check for an existing result before running the same request again.
- Coordinate with your team: Agree on who runs large tasks so work is not repeated.
- Check usage regularly: A quick weekly look at your balance helps you catch unexpected spikes early.
- Start new chats for new topics: Keeping conversations focused can help avoid unnecessary activity.
❓ Frequently Asked Questions
Will my credits renew automatically? Credits typically renew based on your plan's billing cycle. Check your usage or billing section for your renewal date.
Can I add more credits before renewal? Depending on your plan, you may be able to upgrade or add more credits. Ask the support team to confirm the options available for your account.
Can I see which team member used the credits? This depends on your plan and the detail available in your logs. The support team can check this for you.
Do failed or interrupted requests use credits? If you think credits were used on a request that did not complete properly, share the date and details with the support team so they can review it.
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.