## **🔍 Overview**

If you manage many Google Business Profile (GBP) locations, such as 34, you probably want the same AI review auto-response prompts on every one. Setting them up location by location can feel slow, especially when each star rating (1 to 5 stars) has its own custom prompt.

This article explains how to approach a multi-location setup, how to cut down the manual work, and what to do if you want help applying the same prompts everywhere.

## **❓ The Common Question**

Customers with many locations often ask: **Can I bulk upload or apply my custom review prompts to all locations at once, or do I need to open each GBP and update every star-rating prompt individually?**

Review auto-response prompts are stored at the location level. That means each location holds its own set of prompts. Depending on your account and the current version of the platform, you may see an option to apply or copy settings across several locations. If you do not see one, the steps below keep the manual process fast and consistent.

## **📝 Step 1: Prepare Your Prompts Before You Start**

Preparation saves the most time. Before opening any location, write your final prompts in one document so you can copy and paste them.

- Create one prompt for each star rating (1, 2, 3, 4 and 5 stars).
- Keep the tone consistent with your brand, such as friendly, professional or concise.
- Avoid location-specific details like a city name or manager name, unless you plan to edit them per location.
- Use general wording so the same prompt works for every location.
- Save the document somewhere you can reach quickly while you work.

## **🔎 Step 2: Check for a Multi-Location Option**

Before you start the manual process, look for a faster option in your account.

1. Log in to the platform and open the **GBP** section.
2. Open the review management or review auto-response settings.
3. Look for options such as selecting multiple locations, applying settings to all locations, or copying settings from one location to others.
4. If you find one, set up your prompts on one location first, then use that option to apply them to the rest.

Menu names can change as the platform is updated. If you cannot find a multi-location option, move on to Step 3 or contact our team (see the last section).

## **🛠️ Step 3: Update Each Location Efficiently**

If you need to update locations one at a time, this workflow keeps things quick and reduces mistakes.

1. Open the first location and go to its review auto-response settings.
2. Paste your prepared prompt into each star-rating field (1 to 5 stars).
3. Save your changes and confirm the save went through.
4. Move to the next location and repeat.
5. Keep a simple checklist of all 34 locations and tick each one off as you finish.

**Tip:** Work in batches, for example 10 locations at a time, so you can take breaks and avoid missing one.

## **✅ Step 4: Test and Verify**

After you update your locations, confirm everything works as expected.

- Spot-check several locations to make sure all five star-rating prompts are saved.
- Review the first few AI-generated replies on new reviews to confirm the tone is right.
- If a reply does not sound right, adjust the prompt wording and test again.
- Check that auto-response is turned on for every location you updated.

## **💡 Best Practices for Multi-Location Accounts**

- **Keep one master copy.** Store your approved prompts in a single document so future changes are easy to roll out.
- **Use a different tone by rating.** For example, thank customers warmly on 5-star reviews and show empathy on 1-star reviews.
- **Invite offline resolution on low ratings.** Encourage unhappy customers to reach you directly rather than discussing details in a public reply.
- **Avoid sensitive details.** Prompts should never ask the AI to share private customer information.
- **Review regularly.** Revisit your prompts every few months to keep them fresh and accurate.

## **⚠️ Common Issues and Fixes**

- **Some locations still use old prompts.** Reopen those locations and confirm your changes were saved.
- **Replies are not being posted.** Check that auto-response is enabled and that the GBP connection is active for that location.
- **A location is missing from the list.** Make sure it is connected to your account and that you have permission to manage it in Google.
- **Replies sound too generic.** Add more specific guidance to the prompt, such as tone, length and what to mention.

## **💬 Need Help Applying Prompts to All Locations?**

If you have many locations and want help applying the same prompts across your account, our team can check what is available for your setup and guide you through it. Please include how many locations you manage and the prompts you want to use.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be instantly connected with a member of our team.