We've moved to a new support chat widget inside Search Atlas. It is still the fastest way to get help from our team while you work in the platform.

## **✨ What's New**

The chat widget you use to contact support has been fully replaced with a new one across the platform. The switch is complete, so you will see the new widget everywhere you used the previous one.

- **One support channel:** the chat widget remains the single place to reach our team from inside the platform.
- **Fresh experience:** you may notice the widget looks and feels a little different from before.

## **🛠️ How to Use It**

1. Log in to your Search Atlas account.
2. Look for the chat widget in the bottom-right corner of the platform.
3. Click the widget to open it.
4. Type your question or the issue you are running into.
5. Type **human teammate** at any time to be connected with a member of our team.

## **📋 What to Expect**

- You don't need to change anything in your account or settings. The new widget is available automatically.
- If the widget looks different or doesn't appear right away, refresh the page or log out and back in.
- If you were in the middle of a conversation with our team, open the widget and send a new message so we can pick things up with you.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be instantly connected with a member of our team.