## **🔍 Why reruns become restricted**

Playbook rerun restrictions help prevent duplicate changes and repeated work. After a redirect is created or updated, the affected URL may remain restricted until Search Atlas refreshes its crawl and confirms the current page state.

## **🔗 How redirects affect Playbooks**

A redirect can change the URL that a Playbook should evaluate. The original URL may no longer be eligible for another run, while the destination URL may need to be crawled before recommendations or fixes can continue.

## **🛠️ Reset the restriction**

1. Confirm that the redirect points to the intended destination and does not create a redirect loop.
2. Run a fresh crawl for the affected site or URL so Search Atlas can update its page status.
3. Open the relevant Playbook and review the affected task after the crawl finishes.
4. If the rerun option is available, rerun the Playbook on the current destination URL.
5. Review the result and confirm that the Otto error is resolved before applying additional changes.

## **🚦 Can a crawl or restriction be overridden?**

Customers cannot directly override crawl processing or Playbook rerun safeguards from the platform. These protections prevent conflicting changes and inaccurate results. A fresh crawl and review of the destination URL are the recommended way to reset the workflow after a redirect.

## **✅ If the restriction remains**

- Check that the destination URL returns the expected status code.
- Verify that the redirect is not chained, looping, or pointing to an unavailable page.
- Make sure the destination is included in the site configuration and is not blocked from crawling.
- Wait for the crawl to complete, then reopen the Playbook and check its latest status.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be instantly connected with a member of our team.