## **🔍 Overview**

Some customers notice that OTTO title tag deployments continue to show as **not deployed**. This article explains what information to collect when the deployment status does not update so the issue can be investigated accurately.

## **⚙️ What to Check**

Confirm which title tag recommendation or URL is affected and note whether the deployment action completed successfully. The available information does not confirm a specific cause or self-serve fix for this status issue.

## **🚀 When to Contact Support**

If the status remains unchanged, contact support with the project or site name, the affected URL or URLs, the exact title tag recommendation, the time and date of the deployment attempt, and any error message or confirmation shown. Include a screenshot if available and note whether the issue affects one page or multiple pages.

## **✅ What Happens Next**

Support can use these details to investigate whether the deployment was processed and why the displayed status has not updated. Avoid repeating the deployment until the original attempt has been reviewed.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be instantly connected with a member of our team.