Signal Genesys is a press release distribution platform that Search Atlas acquired. It has its own login, its own dashboard, and its own set of features — it is not the same product as Search Atlas's built-in Authority Building / Digital PR press release tools, even though the two are connected behind the scenes.
Search Atlas's own Authority Building > Press Release Distribution feature can use Signal Genesys as its backend distributor. That means a press release created inside Search Atlas may actually be submitted, reviewed, and distributed through Signal Genesys's systems — which is why customers sometimes see press release status in both places, and why the two can look connected or get mixed up.
A few things worth knowing if you're troubleshooting a press release issue:
The Signal Genesys API token used by Search Atlas to deploy press releases is a backend-managed credential — it is not something the customer configures themselves. If a customer sees an authentication error mentioning a Signal Genesys token, that's on the backend connection, not something in their own account settings.
Not every Search Atlas customer is a Signal Genesys customer. Signal Genesys branding can appear inside the Search Atlas dashboard (for example, in press-release-related settings) even for customers who never signed up for Signal Genesys directly — that branding refers to the distribution backend, not a separate subscription the customer needs.
If a press release's status looks different between Search Atlas and Signal Genesys, treat it as a sync issue between the two systems rather than something the customer misconfigured.
For customers or partners using Signal Genesys directly (its own login, separate from the main Search Atlas dashboard), the confirmed core features are:
AI-assisted press release writing and review — an AI quality gate reviews releases for quality, structure, and compliance before they go out.
Enterprise Media Room — a page hosted on the customer's own domain (for example, a "/media-room/" page) where their published press releases are displayed, in addition to wider syndication.
White Label Dashboard — agencies can run Signal Genesys under their own branding and domain (their own login URL and logo) instead of the standard Signal Genesys site.
We don't yet have confirmed details on Signal Genesys's exact pricing structure, release lifespan, or the full list of "signal" categories referenced in its marketing — if a customer asks about those specifics, don't state an exact number or policy unless it's been separately confirmed; escalate instead of guessing.
Signal Genesys, Link Laboratory, and Publication Media are three different products, each with their own Help Center, login, and support team. None of them should be described as the same thing as Search Atlas's own Authority Building or Digital PR features, or as each other. If you're not sure which product a customer is actually asking about, confirm before answering rather than assuming.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.