Signal Genesys Media Room and embed integration URLs moved to new domains. If your Media Room or embed integration was set up before this change, links and embedded content pointing to the old domains will stop working until you update them.
Hosted Media Room pages: URLs that used to look like yourbrand.mediaroom.app now use yourbrand.media-room.app (for example, https://yourbrand.media-room.app/).
Embed integrations: embed codes that referenced brandassets.app now need to reference embedassets.app instead.
If press releases aren't showing up on your Media Room page even though everything looks correctly configured (media room enabled, PRs toggled to show, reports present), this domain change is the most common cause. To fix it:
Update any links or references on your website that point to the old mediaroom.app address to the new media-room.app address.
If you have an embed integration (an iframe or embedded widget rather than a hosted page), grab a fresh copy of the embed code from your Integration Channel and replace the old snippet on your site — the old brandassets.app reference in an outdated snippet won't resolve correctly anymore.
This applies whether you have one Media Room or several across multiple client sites — each one with an outdated link or embed code needs to be updated individually.
Media Rooms are a Signal Genesys feature, surfaced through your Search Atlas dashboard. This domain change is specific to Signal Genesys's own hosting infrastructure, separate from Search Atlas's own Authority Building or Digital PR features.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.