If your website has been deactivated by Publication Media or your pricing counteroffer requests have been repeatedly denied, this article explains what to do next. Because the specifics of site deactivation and counteroffer decisions depend on your individual listing, our support team will need to review your case directly.
Site deactivations and counteroffer denials on Publication Media can occur for a variety of reasons related to your listing's pricing, activity status, or compliance with platform standards. The exact reason is specific to your account and listing, and our team can look into it for you.
To get help resolving a deactivation or a denied counteroffer, please have the following information ready before contacting support:
Your site URL as listed on Publication Media
The exact error message or notification you received when your site was deactivated or your counteroffer was denied
The date(s) the deactivation or denial occurred
A description of the steps you have already taken (e.g., whether you have attempted to resubmit a counteroffer or update your listing price)
Having these details ready will allow our team to investigate your listing and advise you on the correct next steps for your specific situation.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.