The Search Atlas implementation package is a paid add-on designed to help you get the most out of the platform as quickly as possible. It provides dedicated time with a Search Atlas implementor who works alongside your team to configure the platform for your specific goals.
While exact inclusions vary by plan, the implementation package generally covers the following:
Live onboarding sessions — scheduled video calls with a dedicated Search Atlas implementor who guides your team through platform setup and configuration
Done-with-you setup — hands-on assistance configuring your projects, workflows, and key features to match your specific goals rather than a generic walkthrough
Hands-on training — targeted training for your team on the tools and features most relevant to your use case
Priority support queue — faster response times during your implementation period
Implementation package pricing is structured as a one-time add-on and is offered at different tiers based on the scope of service. Pricing tiers and the number of included sessions scale with your plan level — starter implementations typically cover foundational setup, while higher-tier or enterprise options include more sessions and deeper customization. Because exact figures depend on your current plan and goals, the team will confirm the specific cost and scope when you reach out.
When you contact the team, have the following ready so they can provide accurate details quickly:
The email address associated with your Search Atlas account
Your current Search Atlas plan name
A brief description of what you are hoping to accomplish with the implementation
To ask about current pricing, confirm what is included for your plan, or purchase an implementation package, connect with the team directly. They will walk you through available options and next steps based on your account.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.