If changes you publish from Search Atlas are not appearing in WordPress, you may be affected by a known bug involving AIOSEO smart tags. This issue is related to the way AIOSEO smart tags interact with the Search Atlas sync process, and it can prevent your SEO changes from being applied correctly to affected pages.
This article explains what is known about the issue and what to have ready when contacting our team for assistance.
The root cause is a known bug involving AIOSEO smart tags and their interaction with WordPress CMS sync in Search Atlas. When this bug is present, SEO changes published through Search Atlas or OTTO SEO may not appear on affected WordPress pages as expected.
Because this is an active bug, the specific behavior and scope can vary. Our support team will need to investigate your account and site configuration directly to identify the exact impact and apply the correct fix.
This bug requires investigation and action by the Search Atlas support team. There are no self-serve remediation steps that have been validated for this issue. Attempting to manually modify your AIOSEO or WordPress settings without guidance may not resolve the problem and could cause additional complications.
To get this resolved as quickly as possible, please have the following information ready when you contact us:
The name of your WordPress project as it appears in Search Atlas.
The URLs of the affected pages where sync changes are not appearing.
A description of what changes you attempted to publish and through which feature (e.g., OTTO SEO or Content Sync).
The approximate date and time when you first noticed the issue.
Any error messages displayed in Search Atlas or WordPress related to the sync.
Once our team reviews your case, we will investigate the AIOSEO smart tags bug as it applies to your specific configuration and work with you to restore a working sync. Resolution timelines may vary depending on the complexity of the issue.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.