This article covers three common questions Search Atlas customers ask about OTTO SEO and WordPress integration: how to un-sync a specific page from WordPress, how OTTO handles CSS when updating headings, and how to resolve Google Search Console (GSC) connection issues.
The Sync-to-CMS feature is available exclusively through the Search Atlas WordPress plugin. If you need to stop a specific page from being synced to WordPress, our support team can assist. When contacting us, please have the following ready:
The URL of the page you want to un-sync
Your Search Atlas project name or domain
A description of any changes you want to stop being published
Note: Our team will need to investigate your account configuration to assist with un-syncing specific pages.
If you notice unexpected visual changes on your site after an OTTO sync — such as missing styles, a removed hero image, or broken page layouts — this may be related to how your page template or theme interacts with OTTO's updates. These issues require backend investigation by our support team.
If you are seeing unstyled or visually broken pages after an OTTO sync, please contact our support team so it can be investigated. Because these issues may require backend investigation, it is helpful to have the following ready when you reach out:
The affected page URL(s)
A description of the visual change (e.g. missing styles, removed image)
The approximate date and time the sync occurred
Any error messages or screenshots you can share
If you are experiencing problems connecting your Google Search Console account within Search Atlas, this typically requires investigation by our support team, as GSC connection issues can involve backend authentication or account configuration factors.
When reaching out for help, please have the following ready:
Your Search Atlas project name or domain
The exact error message you see when attempting to connect GSC
The Google account email associated with your GSC property
The timestamp or date when the issue first occurred
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.