This article covers two common questions about AI Visibility in Search Atlas: why the Domain Power metric may not appear for your domain, and how to add additional domains to your AI Visibility project.
If Domain Power shows a dash, zero, or is completely missing for your domain, this is a known issue that our team can investigate on your behalf. There is no single self-serve fix confirmed for this scenario — the cause will depend on your specific account and domain configuration.
When reaching out, please have the following ready so our team can assist you as quickly as possible:
The exact domain name that is not showing Domain Power data.
The name of the AI Visibility project the domain is associated with (if applicable).
A screenshot or description of what you currently see (e.g., dash, zero, blank field).
Approximately when you first noticed the metric was missing.
If you want to track more than one domain in AI Visibility, this is possible within Search Atlas. Our team can confirm the correct steps for your specific plan and account setup.
When contacting support about adding domains, please have the following ready:
The domain(s) you want to add.
The name of your existing AI Visibility project or account.
Your current Search Atlas plan, if known.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.