After you fix H1 heading errors on your website — such as duplicate H1 tags caused by a page builder, lightbox plugin, or theme setting — OTTO SEO does not automatically update the audit results. You need to manually trigger a new scan so the platform can re-evaluate your pages and clear any resolved issues. This article explains what to do and what to have ready if you need support.
A duplicate H1 error means OTTO detected more than one H1 tag on a single page. Common causes include:
Lightbox overlays — some lightbox implementations inject a hidden H1 into the page HTML, creating a second H1 alongside your main heading.
Page builder blocks or templates — certain blocks or templates add heading tags outside the main content area.
Theme header templates — certain themes render the site name or tagline as an H1 in addition to the post title.
Once you have identified and removed the duplicate H1 — for example, by editing the lightbox template or adjusting your theme settings — you are ready to refresh the audit.
Because the exact button labels and navigation paths in the OTTO SEO interface may vary by account or platform version, the general process is:
Log in to your Search Atlas account and open the OTTO SEO section of the platform.
Locate the site you fixed.
Look for an option to trigger a new crawl or re-scan — this is typically a button or action available from your site's audit or dashboard view.
Initiate the scan and wait for it to complete. Scan time varies based on site size.
Once the scan finishes, open the updated audit report for that site and review the Headings section to confirm the duplicate H1 errors are no longer flagged.
If you are unsure which button or option starts the rescan in your account, our support team can walk you through the exact steps for your current interface.
After the scan completes, open the audit report for the relevant site and look for the Headings category. If the fix was applied correctly, the duplicate H1 issue will no longer appear for the affected pages. If the error still shows, double-check the following:
The page builder or plugin change was saved and published — not just previewed.
Your site cache has been cleared so OTTO crawls the live version of the page.
No other theme, plugin, or widget is injecting an additional H1 on the same page.
Audit after every major design change. Any time you add a new page builder block, lightbox, or template, run a fresh OTTO scan to catch new heading conflicts early.
Keep one H1 per page. Every page should have exactly one H1 tag. Use H2 and lower-level headings for subheadings and section titles.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.