After a link placement is created in Link Lab, the destination URL assigned to your order may occasionally need to be updated — for example, if a product page has moved or the original URL was entered incorrectly. This article explains what information is required, how to submit the request, and what to expect.
A manual URL update may be necessary when:
The target page has been migrated to a new URL after the order was placed.
The wrong URL was submitted at the time of ordering.
A product, article, or landing page has been restructured and the original link now returns a 404 error or redirect.
Because placements are tied to specific publisher agreements, URL changes cannot be made directly by customers inside the platform — they must be processed by the Search Atlas team.
To process your request as quickly as possible, have the following details ready before contacting support:
Order ID — the unique number assigned to your Link Lab order (e.g., 26079).
Placement ID — the unique identifier for the specific link placement within that order (e.g., 229745).
Current URL — the full destination URL that is currently recorded on the placement.
New URL — the exact, correct URL you want the placement updated to. Make sure this page is live and accessible before submitting.
You can find your Order ID and Placement ID by navigating to your Link Lab orders within the platform and opening the relevant order.
Log in to Search Atlas and locate your Order ID and Placement ID from your Link Lab orders.
Confirm that the new URL is live, resolves without redirects, and points to the correct page.
Contact the Search Atlas support team and provide your Order ID, Placement ID, current URL, and new URL.
A team member will confirm the change and let you know once the placement has been updated.
Once your request is received, the Search Atlas team will verify the new URL and coordinate with the publisher if required. You will be notified once the update has been applied. Processing time may vary depending on publisher availability, but most updates are handled promptly during business hours.
Double-check that all destination URLs are live and stable before submitting a Link Lab order.
Avoid using URLs tied to temporary promotions or pages that may be removed after a campaign ends.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.