If your press release shows distribution to only a small number of sites — for example, 15 outlets instead of your full network — there are a few common causes. Most can be identified and resolved directly in the platform. This guide walks you through how to check your distribution status, confirm the count, and take corrective action when needed.

## **🔍 Why Your Coverage Count May Look Low**

Before assuming something went wrong, review the most frequent reasons a distribution shows limited site coverage:

- **Distribution is still in progress.** Press releases roll out in waves. Full coverage can take up to 72 hours to complete, so an early check may show only a partial count.
- **The release was scheduled, not sent immediately.** Scheduled or upcoming releases do not begin distributing until their launch time passes.
- **A limited distribution option was selected.** Depending on the package chosen at submission, your release may target a smaller network of outlets.
- **Some outlets declined or filtered the content.** Individual networks can reject releases based on editorial rules, restricted industries, or content guidelines.
- **Stats were viewed mid-update.** Publication reports refresh periodically, so numbers can temporarily appear incomplete or inconsistent.

## **✅ Check Your Distribution Status**

Use the Step 4 Distribution & Status drawer to review the real-time state of your release:

1. Open your press release from the main Press Releases table.
2. Navigate to Step 4, Distribution & Status.
3. Open the status drawer to see the full list of targeted outlets and each one's current state (pending, published, or declined).
4. Confirm the release has launched. Releases still marked as upcoming or scheduled are excluded from active distribution until their start time.
5. Compare the total number of targeted outlets against the number marked as published.

If most outlets show a pending state, your distribution is still running — allow the full rollout window to finish before taking further action.

## **🛠️ How to Correct Incomplete Coverage**

If the distribution window has closed and coverage is still incomplete, follow these steps:

1. **Confirm your selected distribution package.** Review the submission summary to verify which network tier was chosen. If a smaller package was selected by mistake, you can resubmit the release with the expanded option.
2. **Review declined outlets.** The status drawer shows which outlets declined the release and why. Addressing the flagged issue, such as editing restricted content, allows you to resubmit.
3. **Resubmit the release.** After making corrections, resubmit from the press release editor. The new distribution begins within a few minutes and follows the standard rollout window.
4. **Verify results in the stats report.** Once redistribution completes, check the publication report to confirm the updated count. Each outlet is counted once per successful publication.

## **📊 Reading Publication Stats Correctly**

Publication counts reflect outlets that have successfully published your release. Keep these points in mind:

- Counts update as outlets publish, not all at once — expect the number to grow during the rollout window.
- Declined outlets are listed separately and do not count toward published totals.
- If a release has multiple distribution runs, the report reflects the most recent completed run.

If numbers still look wrong after the full window has passed, refresh the report page before escalating further.

## **💡 When to Contact Support**

Contact support if any of the following apply:

- More than 72 hours have passed and the distribution count has not changed.
- The status drawer shows an error or a stalled distribution.
- Published outlets are missing from your stats report.
- You resubmitted a release and it did not redistribute.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.