## **🔍 Overview**

Some customers are experiencing an issue in Search Atlas where a custom date range set in Report Builder does not remain saved. This article explains what is happening and what information to provide when reporting the issue.

## **⚙️ Understanding the Date Range Revert Issue**

When you create or edit a report in **Report Builder** and apply a custom date range, the platform may not retain your selection after saving. The report may reopen with a different date range or without the previously selected dates.

**Current status:** This is a known bug affecting report date range configuration. The date range may not save correctly until the underlying issue is fixed.

## **🛠️ What to Do If Your Date Range Does Not Save**

If the selected date range does not remain saved, report the issue to our team so it can be investigated. Include the report name, the date range you selected, what date range appears after saving, and the approximate time the issue occurred. Screenshots showing the selected and saved ranges can also help with the investigation.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.