This article covers an issue where the Continue button on a signup link is disabled. The available resolution information does not identify a confirmed cause or fix, so avoid assuming that a particular field, browser setting, or link condition is responsible.

## **🔍 Check the Issue**

1. Open the signup link and confirm that the Continue button remains disabled.
2. Record the signup link, the exact behavior you see, and any error message displayed on the page.
3. Note the time the issue occurred and the browser and device you used.

## **🛠️ Next Steps**

1. Because no confirmed self-service fix is available for this issue, do not rely on an unverified cause or workaround.
2. Contact support with the signup link, exact error or button behavior, timestamp, browser, device, and any relevant screenshots so the signup flow can be investigated.

## **✅ How to Confirm It Worked**

The issue is resolved when the Continue button becomes available and the signup flow advances to the next step. If it remains disabled, provide the recorded details when contacting support for further investigation.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.