## **🤔 Why Posts Keep Publishing**

Marketer.Report (part of the Search Atlas platform) stores scheduled social posts on our servers, not inside the admin account that created them. This means that when an admin leaves the company or their access is removed, anything they scheduled keeps publishing until someone cancels it. Common sources of unwanted automated posts include:

- Posts scheduled by a previous admin in the **Social Media Scheduler**
- Automated posts generated by an **AI Agent** connected to your Google Business Profile
- Recurring or periodic posting templates that were set up earlier

Follow the steps below to stop every source, clear the queue, and publish your own replacement content.

## **⚙️ Step 1: Turn Off Post Automation**

1. In the left sidebar, click **Local**, then **GBP Projects**.
2. Click **View project** for the location that is publishing the posts.
3. Open the **Socials** section of the project.
4. Toggle off any active automation, including automated posting and AI Agent posting, for each connected platform.
5. Repeat this for every GBP project that posts to your social accounts.

Turning off automation stops new posts from being generated, but it does not remove posts already sitting in the queue. Continue to the next step.

## **🗑️ Step 2: Delete All Scheduled Posts**

1. While still in the project, open the scheduled posts queue.
2. Filter by status to find all **Pending** and **Scheduled** posts.
3. Select the posts and use the delete or cancel action to remove them.
4. Confirm the queue is empty for every connected platform, including Facebook, Instagram, LinkedIn, and X.

**Tip:** If you want to edit a post instead of deleting it, open it, update the text or image, and save it back to the queue.

## **✅ Step 3: Require Approval Before Posting**

As a safety net, turn on the approval setting so nothing goes live without a review:

1. In the project's **Socials** settings, enable **Approve before posting**.
2. Review each draft as it is generated and approve only the posts you want published.

This gives your team full control while automation is paused or being reconfigured.

## **🔌 Step 4: Review Connected Social Accounts**

If unwanted posts are still appearing, check every connected account and remove any you no longer use:

- Open each GBP project and review the connected Facebook, Instagram, LinkedIn, and X accounts.
- Disconnect any account that should not be posting, or that a previous admin connected.
- Reconnect only the accounts your current team actively manages.

Removing the previous admin's user access does **not** disconnect their social accounts or cancel their scheduled posts, so this review is important.

## **🚀 Replacing Content With Your Own Posts**

Once the queue is clear and automation is off, schedule your replacement content:

1. Open the GBP project and create a new post with your own text, images, or links.
2. Choose the date, time, and platforms for publishing.
3. If approval is enabled, approve the post to add it to the queue.

You can also use the **Media Library** under **Local** to upload and organize the images you want to use in the new posts.

## **⚠️ If Posts Continue After Disabling Automation**

We are aware of an issue where a small number of posts can still publish after automation has been turned off. This is caused by leftover scheduled tasks stored on our servers. If it happens:

- Do not delete your project, as this removes your reviews, media, and local SEO data.
- Note the platform, post text, and publish time of each unwanted post.
- Contact our team so we can clear the leftover scheduled tasks on your account.

## **💬 Still Need Help?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.