## **📌 Why reports may continue**

Automated reports are scheduled email deliveries managed separately from your account access. Deactivating an account should stop future deliveries, but messages already queued may still arrive briefly.

## **⚙️ Review automated reports**

1. Sign in to Search Atlas, if access is still available.
2. Open **Reports** from the left sidebar.
3. Select **Automated email reports**.
4. Review active schedules and remove or disable any reports that should no longer be sent.
5. Check the recipient list and remove deactivated users where applicable.

## **🛑 If your account is already deactivated**

If you cannot sign in, no action is required on your side. Account deactivation is intended to stop automated report deliveries. Allow a short period for previously queued emails to finish processing.

## **🔎 If emails continue**

Keep one recent email as a reference, including its subject, delivery date, and recipient address. Do not reply with passwords or other sensitive information.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.