## **🧾 Where to find your invoices**

Sign in to Search Atlas and open the account menu from your avatar in the top-right corner. Select **Billing**, then open the **Invoices** tab.

Review the available records for your August Event payments. Download or share the invoice files shown there with your accounts department.

## **🔎 If August invoices are missing**

Receipts and invoices are different documents. A receipt confirms that a payment was completed, while an invoice provides the billing document your accounts department may require.

1. Open **Account menu → Billing → Invoices**.
2. Check the full August date range and any available invoice records.
3. Search for the invoice numbers your team expects, such as **0001** and **0002**.
4. Also review the **Activity Log** under **Account menu → Billing** to confirm the related payment activity.

## **📋 What to include in a request**

If the invoices are still unavailable, have the following details ready so the issue can be reviewed efficiently:

- Your Search Atlas account or workspace name
- The payment dates and amounts
- The expected invoice numbers, such as 0001 and 0002
- Copies of the available receipts, if applicable
- A screenshot of the Billing → Invoices tab showing the missing records

## **💬 Get help with missing invoices**

If an August invoice does not appear in the Invoices tab, or the available receipt is not acceptable for your accounts department, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.