## **🔗 Stop future LinkLab placements**

If you do not want to proceed with a LinkLab placement, do not place a new order. To review existing activity, open the top-right avatar menu, select **My Orders**, then open **Order Builder** and choose **View Details**.

Review each order’s status and details before taking action. If an order has already been placed or is in progress, cancellation availability may depend on its current status.

## **⚙️ Review your LinkLab access**

Navigate to **Authority → Link Building Exchange**, and select **Go to Link Laboratory**. Use this area to review LinkLab activity before creating any additional placement.

## **💳 Fix a recurring payment failure**

1. Open the top-right avatar menu.
2. Select **Billing**, then open the **Plans & Top-ups** tab.
3. Choose **Add Payment Method** and enter a valid payment method.
4. Review **Manage Subscription** to confirm the subscription or service you want to keep.

After updating your payment method, check the billing status again. If a payment remains unsuccessful, avoid placing new LinkLab orders until the billing issue is resolved.

## **📄 Check billing records**

To review charges and account activity, open **Billing** and select **Invoices** or **Activity Log**. These records can help confirm whether a recurring charge was attempted, completed, or still requires action.

## **🛑 Request help with cancellation**

If you want to cancel an existing placement or need help confirming that no further recurring charges will be attempted, have the order details and billing information ready. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.