## **🔍 Overview**

Some customers have reported that Website Studio appears to save changes successfully but then reverts them — particularly for header dropdowns, navbar items, and visual layout updates. Mobile navigation may also stop reflecting the correct page structure. These issues are related to a known sync conflict in how template changes are processed, and engineering fixes have been deployed. This article walks you through the steps to resolve these problems on your own.

## **⚠️ Symptoms to Look For**

- Changes to your site header or navigation menu are confirmed as saved but then revert to the previous version.
- The right-side preview panel is missing or not visible in Website Studio.
- A page added under a menu category (for example, a product sub-page) does not appear in the live navigation.
- Mobile navigation does not match the desktop version or shows outdated menu items.
- Website Studio appears stuck, repeatedly undoing edits as soon as they are applied.

## **✅ Step-by-Step Fix**

1. **Hard-refresh your browser.** Press **Ctrl + Shift + R** (Windows) or **Cmd + Shift + R** (Mac) to clear the local cache and reload Website Studio from scratch. This resolves display conflicts caused by stale build files.
2. **Clear browser cookies and site data for the Search Atlas domain.** Go to your browser settings, find Cookies and Site Data, and remove entries for the Search Atlas platform. Then log back in and reopen Website Studio.
3. **Exit the editor and re-enter.** Close Website Studio completely, return to the main dashboard, and reopen the site you were editing. This forces the platform to load the latest saved template state rather than a cached version.
4. **Check the preview panel layout.** If the right-side preview panel is not visible, look for a panel toggle or drag handle along the right edge of the editor. Click or drag it to restore the preview. If it remains hidden after a hard refresh, proceed to step 5.
5. **Re-publish your site after making changes.** After editing your header or navigation, use the **Publish** button rather than relying on auto-save alone. This pushes the finalized template to the live site and reduces the chance of a rollback conflict.
6. **Re-add missing navigation pages manually.** If a page such as a product sub-page is not appearing in the nav menu, open the navigation editor in Website Studio, locate the correct parent menu item, and use the **Add Link** option to add the missing page. Save and republish.
7. **Test on mobile after republishing.** Open your site on a mobile device or use your browser's developer tools (press **F12**, then toggle device mode) to confirm that mobile navigation now reflects your latest changes.

## **💡 Why This Happens**

Website Studio processes template updates by comparing multiple files simultaneously. Under certain conditions — for example, when edits are made quickly in succession or when a session is interrupted — the system can detect a conflict between the saved state and the draft state, triggering a rollback. The engineering team has resolved the core bugs causing header edits to revert and the preview panel to disappear. The steps above ensure your local environment is fully synced with those fixes.

## **🚀 Prevention Tips**

- Make one section of changes at a time and publish before moving on to the next section.
- Avoid opening Website Studio in multiple browser tabs simultaneously, as this can create conflicting save states.
- After adding new pages to your site, always update the navigation menu manually and republish to ensure the new page appears correctly on desktop and mobile.
- Use a Chromium-based browser (Google Chrome or Microsoft Edge) for the best compatibility with Website Studio.

## **💬 Still Experiencing Issues?**

If you have followed all the steps above and Website Studio is still reverting your changes or showing broken navigation, our team can inspect the build configuration for your specific site. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.