## **🔍 What Is This Issue?**

When you import a multi-page website into Website Studio, the header navigation dropdowns may stop working correctly. You might notice links that no longer expand, missing items in the navigation bar, or a completely broken menu. The build process may also fail as a result of these navigation issues.

This is a known bug that our team is actively investigating. There are currently no confirmed self-serve steps to resolve it independently.

## **⚠️ Why This Happens**

This issue occurs during the Website Studio import process. Importing a website can cause header navigation dropdowns to break and the site build to fail. The exact root cause is under investigation by our engineering team.

## **📋 How to Get This Resolved**

Because this is a bug requiring backend investigation, please escalate to our support team. To help us investigate as quickly as possible, have the following information ready before reaching out:

- **Your project name** in Website Studio
- **The URL or source** of the site you imported
- **A description of the navigation behavior** you are seeing (e.g., dropdowns not expanding, missing menu items, broken menu)
- **Any error messages** displayed during or after the import or build process
- **The approximate date and time** when the issue first occurred

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.