## **🗺️ Can OTTO Be Scoped to a Subdirectory?**

OTTO SEO is designed to operate at the **root domain level**. This means when you connect a site to OTTO, it analyses and deploys optimisations across the entire domain — it cannot be restricted to a single subdirectory such as **/pl/** on a multilingual site.

If your site uses subdirectories to separate languages or regions (for example, **example.com/pl/** for Polish content), OTTO will still process the full domain. There is currently no option to limit OTTO's scope to one specific path segment.

## **💡 Workarounds for Multilingual or Subdirectory Sites**

If you only want to optimise a specific language version of your site, consider the following approaches:

- **Review OTTO's suggestions selectively:** After OTTO generates recommendations, you can choose to deploy only those changes that apply to your target subdirectory's pages. Not every suggestion needs to be approved.
- **Use a subdomain instead:** If your site architecture is flexible, hosting your regional content on a subdomain (e.g., **pl.example.com**) allows you to create a separate OTTO project scoped exclusively to that subdomain.
- **Reach out before committing:** If you are evaluating OTTO for a multilingual site, we recommend speaking with our team before your trial ends to find the best setup for your use case.

## **❌ How to Cancel Your OTTO Trial**

If OTTO does not meet your current needs, you can cancel your trial at any time before it converts to a paid subscription. Follow these steps:

1. Log in to your Search Atlas account.
2. In the left sidebar, click **OTTO SEO → All Sites (SEO Automation)** (URL: **/seo-automation-v3**).
3. Locate the trial subscription you want to cancel and open its settings or billing details.
4. Select the cancellation option and follow the on-screen prompts to confirm.
5. You should receive an on-screen confirmation message that your trial has been cancelled.

**Important:** After cancelling, refresh the page to verify the cancellation is reflected in your account status. In rare cases, the cancellation may appear active before a page refresh completes the update. If the trial still shows as active after refreshing, this is a known display issue — contact our team immediately via the chat widget to confirm your account status.

## **💳 Will I Be Charged After Cancelling My Trial?**

No charges will occur if you cancel your trial **before the trial period ends**. Here is what you need to know:

- Cancelling your trial stops any future billing for the OTTO subscription.
- You will not be charged for the trial period itself — trial access is free.
- If you have any active OTTO top-up add-ons, these should also be reviewed and cancelled separately, as add-ons are billed independently from the base subscription.
- Once cancelled, your OTTO projects will move to an inactive or frozen state and will no longer consume credits.

We recommend taking a screenshot of your cancellation confirmation screen for your own records. If you do not receive a confirmation on-screen or via email, treat this as a signal to verify with our support team before your trial period expires.

## **⚠️ Known Issues to Be Aware Of**

Our team has resolved several issues related to OTTO trial and subscription management. Here are things to watch for:

- **Cancellation confirmation not persisting:** On rare occasions, the cancellation screen may show a success message, but the subscription appears active again after a page refresh. This has been addressed, but if you experience it, contact support right away.
- **OTTO weekly emails after cancellation:** Some users previously continued receiving OTTO-related emails after cancelling. If this happens to you, it is safe to ignore those emails — your cancellation is still valid. Notify our team so we can remove you from those sends.
- **Trial start confirmation emails:** If you did not receive a trial confirmation email when you signed up, this does not affect your trial status. Your account dashboard is the authoritative source for your subscription state.

## **🙋 Still Have Questions?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.