## **🔍 What Are HyperDrive Credits?**

HyperDrive credits (HDC) are a consumable resource used to power advanced features inside Search Atlas, including generating cloud stacks and submitting pull requests (PRs). Each action that uses HyperDrive technology draws from your available credit balance.

## **📅 Do HyperDrive Credits Roll Over Each Month?**

Plan-included HyperDrive credits **do not carry over** to the next billing month. Any unused plan-included credits at the end of your billing cycle are forfeited and your balance resets when your plan renews. However, any HyperDrive credits you **purchase as a top-up** do roll over and remain available until used.

- **Paid plans:** Included credits are granted at the start of each billing cycle and reset monthly — unused included credits are not carried forward.
- **Top-up credits:** Purchased top-up credits roll over until used.
- **Free trials:** HyperDrive credits are **not included** in free trial accounts. Credits are only granted upon activation of a paid plan.

To make the most of your credits, we recommend using them consistently throughout your billing period rather than saving them for the end of the month.

## **⚠️ Why Am I Getting an Error When Generating Cloud Stacks or Submitting PRs?**

If you see an error when trying to generate cloud stacks or submit PRs, the most common cause is that your HyperDrive credit balance has reached zero. When your credits are exhausted, these features are temporarily unavailable until your balance is renewed or topped up.

Common error scenarios include:

- Attempting to generate a cloud stack with no remaining HDC balance.
- Submitting a PR when your credits ran out mid-cycle.
- Trying to use HyperDrive features on a free trial account, which does not include credits.

## **🛠️ How to Check Your HyperDrive Credit Balance**

1. Log in to your Search Atlas account.
2. Navigate to your **Account Settings** or **Billing** section.
3. Look for the **HyperDrive Credits** balance indicator to see how many credits remain in your current cycle.

## **🚀 How to Resolve a Credit Exhaustion Error**

If you have run out of HyperDrive credits, here are your options:

- **Wait for your billing cycle to renew:** Your credits will automatically reset at the start of your next billing period.
- **Purchase a top-up:** If you need credits immediately, you can buy a HyperDrive credit top-up yourself at any time, including mid-cycle. Go to Avatar → Billing → Plans & Top-ups (`/billing?tab=plans-topups`), then click Top Up next to HyperDrive Credits. Top-ups add credits to your current balance without waiting for your cycle to renew, and any unused top-up credits roll over until used.
- **Upgrade your plan:** Higher-tier plans include a larger monthly credit allocation. If you regularly exhaust your credits before the end of the month, upgrading may be the right solution for your workflow.

## **💡 Tips to Manage Your HyperDrive Credits Effectively**

- Monitor your credit balance regularly, especially during high-volume campaigns.
- Prioritise your most important cloud stack generation and PR submissions early in your billing cycle.
- Consider a top-up if you have a time-sensitive project and are running low on credits.
- Review your plan's monthly credit allocation and compare it against your typical usage to decide if an upgrade makes sense.

## **🙋 Still Need Help?**

If you have checked your balance, confirmed your plan includes HyperDrive credits, and are still seeing errors, our team is ready to help. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.