## **What Are AI Visibility Accounts?**

An **AI Visibility account** (also called a project) is a tracked website or brand within the AI Visibility tool. Search Atlas monitors how your sites appear across AI-powered search engines and large language models (LLMs). Each plan includes a set number of these accounts, and the limit determines how many domains you can track simultaneously.

## **How Many AI Visibility Accounts Does My Plan Include?**

The number of AI Visibility accounts available depends on your current subscription plan. Plan tiers differ in how many AI Visibility projects they include. To find out exactly how many accounts your plan includes, check your in-platform billing section or reach out via the chat widget for confirmation of your specific limit.

## **What Happens When I Reach My Account Limit?**

Once you reach the maximum number of AI Visibility projects allowed on your plan, you will not be able to add new accounts without upgrading. If you need to track additional sites, you have two options:

1. **Remove an existing project** to free up a slot and add a new site in its place.
2. **Upgrade your plan** to increase the number of accounts available to you.

## **Do I Need a Higher Plan for More Sites?**

If you need to track a large number of AI Visibility accounts beyond what your current plan allows, an upgraded plan may be the appropriate tier. Higher-tier plans can offer increased project limits tailored to your team's scale.

To get an accurate quote or to discuss upgrading your plan, have the following information ready:

- Your current plan name
- The number of AI Visibility accounts (sites/domains) you need to track
- Your account email or organization name

## **How to Prepare for Escalation**

If you are unsure of your current plan's AI Visibility account limit or need to take action, here is what to do:

1. Check your subscription confirmation email or in-platform billing section for your current plan name and tier.
2. Determine how many sites you currently need to track and whether you are at or near your limit.
3. Decide whether removing an existing project frees up enough capacity, or whether a plan upgrade is required.
4. If you need to upgrade or confirm your exact limit, have your plan name, account email, and the number of projects you need ready before reaching out.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.