A bug in Social Hub caused some posts with auto-publish enabled to appear twice as live public posts on connected Instagram and Facebook accounts. The issue has been resolved as of late May 2026 — any duplicates already published can be safely deleted from your social platform without affecting the original post.

## 🔍 What's Happening

Social Hub posts created with auto-publish enabled were being published twice to connected Instagram and/or Facebook accounts. Both copies appeared publicly, and no error message was shown in the Search Atlas UI at the time of publishing.

**Who is affected:** Accounts using Social Hub's auto-publish feature to post to Instagram or Facebook. Not every account was impacted — only those with posts queued during the window when this bug was active.

## 🛠️ Workaround: Remove Duplicate Posts

If you have duplicate posts already live, follow these steps to remove the extra copy:

1. Open your Instagram and/or Facebook account directly — outside of Search Atlas.
2. Find the duplicate. You will see two identical posts published at approximately the same time.
3. Delete the second copy. Keep the first — it is the original, and its engagement (likes, comments, shares) will remain intact.

You do not need to take any action inside Search Atlas. Deleting the duplicate from your social platform is all that's required.

## 📡 Engineering Status

Our engineering team identified the root cause and deployed a fix as of late May 2026. Posts created in Social Hub after this date will publish exactly once to each connected account, as expected. No configuration changes are needed on your end.

## 📞 When to Contact Support

Reach out to our support team if any of the following apply:

- You are still seeing new duplicate posts published after late May 2026.
- You cannot locate or delete the duplicate from your social platform.
- You are unsure whether your account was affected and want confirmation.

Use the live chat widget inside your Search Atlas dashboard to get in touch. Our team will review your account and investigate directly.

**🎯 The duplicate post bug is resolved and Social Hub posts now publish exactly once to each connected account. If you found duplicates, delete the extra copy directly from Instagram or Facebook — your original post and its engagement stay untouched. Contact our support team any time if you need a hand.**