After upgrading to Pro and enabling Copilot in AI Visibility (formerly LLM Visibility), your platform is correctly configured — Search Atlas just needs 2–3 weeks of data collection before trend statistics can appear. **Note:** Grok has been removed from AI Visibility (formerly LLM Visibility) due to upstream access restrictions by xAI — refer to the removal-notice banner in-product for the latest status.

## 📊 Why Copilot Data Is Not Showing After Your Pro Upgrade

When you enable a new LLM platform in AI Visibility (formerly LLM Visibility), Search Atlas begins collecting data immediately — but it cannot generate trend statistics until enough historical data has accumulated. Platforms that have been tracked for months already have the data depth needed to produce reports; newly enabled platforms do not. This is expected behavior, not a bug or a misconfiguration.

## ⏳ How Long the Data Collection Period Takes

AI Visibility (formerly LLM Visibility) requires **2–3 weeks of continuous data collection** before meaningful trend statistics appear for a newly enabled platform. During this window:

- Tracking is active and running in the background — no data is lost for supported platforms. Data collection depends on upstream data-vendor access and may be subject to change if a provider restricts access.
- All data collected during the waiting period will be included in your reports once the threshold is reached.
- Platforms you were already tracking before your Pro upgrade may show data sooner because they have had more time to accumulate history.

If trend cards appeared blank immediately after enabling a platform and before the collection window elapsed, this was a known display bug that has since been fixed. If you still see blank cards after 2–3 weeks, contact support.

## ⚙️ How to Confirm Copilot Is Enabled Correctly

Verify that your new platform is toggled on so tracking runs while you wait:

1. Go to **Settings** in your Search Atlas account.
2. Open the **AI Visibility (formerly LLM Visibility)** section.
3. Confirm that **Copilot** is enabled.

If Copilot appears as enabled, your setup is correct. Data will appear automatically once the 2–3 week collection period is complete — no further action is needed. If data has not appeared after 3 weeks, contact support.

## ⚠️ If Data Does Not Appear After 3 Weeks

If data has not appeared after 3 weeks, or if you see a platform removal notice in-product, the platform may no longer be supported. Contact support for current platform availability.

**🎯 You now know that the 2–3 week data collection period is a normal part of onboarding any new LLM platform in AI Visibility (formerly LLM Visibility). Once that window passes, Copilot will appear in your reports alongside your other platforms — check back then to begin analyzing your trend data.**